Katie Van Den Hoorn
Adelaide,SA
Summary
Detail-oriented administrative specialist with hands-on experience in clerical roles, including personal assistant duties at Parliament House. Possesses a Certificate III in Business and a passion for delivering exceptional client service. Demonstrates strong organizational skills and a professional demeanor. Aims to leverage administrative expertise to support business operations effectively.
Overview
22
22
years of professional experience
Work History
Office Administrator
Des’s Minibus
Hindmarsh, SA
01.2025 - Current
- Entered bookings and data with precision to enhance record accuracy.
- Answered multi-line phone system, ensuring efficient call management and message delivery.
- Facilitated communication by liaising with schools to coordinate schedules and events.
- Managed multiple tasks concurrently to support seamless office operations.
- Provided administrative support, advancing project initiatives and achieving departmental objectives.
- Upheld confidentiality through strict adherence to data protection standards.
Admin
Clip Joint
Adelaide, SA
03.2023 - 01.2025
- Greet incoming and departing guests
- Answering phone calls
- Scheduling appointments
- Maintaining overall appearance of the salon
- Maintain and ordering stock
- Performing financial transactions
Hostess
Electra House Hotel
Adelaide, SA
07.2017 - 04.2022
- Greet incoming and departing guests and escort them to their dining booths
- Provide accurate wait times to incoming guests
- Ensure the strict dress code is adhered to by guests entering the establishment
- Tend to the cloak room
- Ensure quality control and OH&S
Administration Assistant
The Red Cross
Adelaide, SA
02.2015 - 02.2017
- Data entry
- Use of The Red Cross software program and MS Office suite including Excel
- Mailing out of Red Cross First Aid Certificates to recipients
- 6 MONTHS
Personal Assistant for Hon. Bob Sneath MLC President of the Legislative Council
Parliament House
Adelaide, SA
01.2012 - 01.2015
- Answering phones
- Assisting in meetings and Ambassador visits
- General office duties including answering phones, dealing with constituents, replying to emails and invitations, reading mail, creating and sending mail out
- 1-year
Admin Trainee for Hon. Carmel Zollo MLC
Parliament House
Adelaide, SA
01.2011 - 01.2012
- Attended Tafe completing Certificate III in Business
- Answering telephones
- Liaising with constituents regarding local issues
- Diary organization e.g. accepting invitations, creating a fortnightly diary
- General office tasks eg answering emails, sending faxes
- 1.5 years
Administration / Stores person
WC Penfolds Stationery Suppliers
Adelaide, SA
08.2009 - 10.2010
- Packed and invoiced orders
- Record management and data entry
- Assisted couriers in dispatch department
- Customer service
- 1-year
Retail Assistant
Supre
Adelaide, SA
01.2008 - 12.2008
- Sales of fashion clothes
- Provide quality customer service
- Visual merchandising and shop presentation
- Cash handling and EFTPOS
- Modeling clothes for Supre
- 1-year
Sandwich Artist
Subway
Adelaide, SA
12.2006 - 12.2007
- Provide a high standard of customer service
- Cash handling and EFTPOS transactions
- Organize all products within specified time frames
- Meet all target requirements including customers, store presentation and sales
- Stock control
- 2 years
Customer Service Assistant
KFC
Adelaide, SA
05.2003 - 11.2006
- Provide a high standard of customer service
- Cash handling and EFTPOS transactions
- Stock control
- 2 years
Education
Certificate III - Business studies
Tafe SA
01.2012
Skills
- Computer proficiency and MS Office
- Database management
- Privacy and confidentiality
- EEO and discrimination laws knowledge
- Customer service excellence
- Positive attitude
- Flexibility and adaptability
- Reliability and integrity
- Quick learner
- Professional presentation standards
- Teamwork and autonomy
Timeline
Office Administrator
Des’s Minibus
01.2025 - Current
Admin
Clip Joint
03.2023 - 01.2025
Hostess
Electra House Hotel
07.2017 - 04.2022
Administration Assistant
The Red Cross
02.2015 - 02.2017
Personal Assistant for Hon. Bob Sneath MLC President of the Legislative Council
Parliament House
01.2012 - 01.2015
Admin Trainee for Hon. Carmel Zollo MLC
Parliament House
01.2011 - 01.2012
Administration / Stores person
WC Penfolds Stationery Suppliers
08.2009 - 10.2010
Retail Assistant
Supre
01.2008 - 12.2008
Sandwich Artist
Subway
12.2006 - 12.2007
Customer Service Assistant
KFC
05.2003 - 11.2006
Certificate III - Business studies
Tafe SA