Katie VanDeusen
Grovedale
Summary
Dynamic and service-oriented professional with a proven track record at Blank Space Cafe, excelling in customer engagement and team collaboration. Recognized by staff and owners for cultivating a welcoming atmosphere and turning first time customers into regulars. Strong multitasking abilities and a genuine passion for enhancing guest experiences drive my commitment to exceptional service.
Overview
8
8
years of professional experience
Work History
Cafe All Arounder
Blank Space
09.2024 - 09.2025
- Delivered exceptional customer service by promptly greeting and seating customers.
- Cultivated relationships with customers that created a sense of community at the cafe.
- Exhibited strong multitasking skills while managing multiple tables and orders effectively in a busy establishment.
- Worked collaboratively with the team providing support and guidance to junior staff members.
Wait Staff Member
Colony Grill
01.2022 - 07.2024
- Provided exceptional customer service to enhance the dining experience for guests.
- Supported team members through efficient communication especially during high volume times.
- Demonstrated excellent multitasking skills by managing large sections during busy times without sacrificing quality to service.
- Established rapport with regular customers through personalized service and genuine interest in their dining experience.
Wait Staff Member
Bodega Taco Bar
10.2017 - 04.2022
- Assisted in training new wait staff members, fostering a team-oriented work environment.
- Learned rotating and special menu items to assist guests with informed selections.
- Set positive tone for guest dining experience at first point of contact.
Education
Master of Science - Education
University At Albany
Albany, NY, USABachelor of Science - Education
State University of New York Brockport
Brockport, NY, USASkills
- Friendly, upbeat attitude
- Effective collaboration
- Service oriented
- Calm under pressure
Timeline
Cafe All Arounder
Blank Space
09.2024 - 09.2025
Wait Staff Member
Colony Grill
01.2022 - 07.2024
Wait Staff Member
Bodega Taco Bar
10.2017 - 04.2022
Master of Science - Education
University At Albany
Bachelor of Science - Education
State University of New York Brockport