Summary
Overview
Work History
Skills
Additional Information
Timeline
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Katie Walker

Katie Walker

Collingwood Park (Ipswich City),QLD

Summary

Reliable in all my previous workplaces.

Extensive history with excellent time management, communication and critical thinking.

I am eager and adaptable with a great work place approach. My ability to work with management, supervisors and team members or unsupervised with high work ethic will be a asset to your business.

Overview

21
21
years of professional experience

Work History

Dog Groomer

Self Employed
02.2008 - Current
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.

Bottle Shop Attendant

Liquor Legends
02.2004 - 08.2008
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Processed deliveries efficiently, stocking shelves in a timely manner to minimize disruption of store operations.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.

Night Filler

Woolworths Supermarket
01.2003 - 07.2004
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Supported daytime staff by preparing products for display and ensuring adequate stock levels throughout the night shift.
  • Stocking shelves assigned by supervisors, including resets, planogram updates, or endcap changes.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Rotated stock and fronted merchandise for appealing display.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
  • Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
  • Diligently restocked shelves and ensuring correct product placement.
  • Collaborated with daytime staff to address any inventory concerns or discrepancies, ensuring a seamless transition between shifts

Skills

  • Punctual
  • Time management
  • Reliability
  • Customer service skills
  • Communication skills
  • Ability to work under pressure
  • Teamwork
  • Attention to Detail
  • Honest and Dependable
  • Safety awareness
  • Effective problem solving

Additional Information

Reference:

Simon Wishart

Mainfreight

Operations Manager

0449 087 429



Timeline

Dog Groomer

Self Employed
02.2008 - Current

Bottle Shop Attendant

Liquor Legends
02.2004 - 08.2008

Night Filler

Woolworths Supermarket
01.2003 - 07.2004

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Katie Walker