Katie Whall
Summary
Trained Barista with great people skills, friendly and outgoing personality with a good attitude. Im a hard worker and strive to get jobs done with precision and efficiency. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant
Bluesky Installations
Canning Vale, WA
04.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
Restaurant Supervisor
Reenie's Kitchen
Serpentine, WA
03.2020 - 03.2024
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Processed customer service orders promptly to increase customer satisfaction.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Implemented staff training initiatives that improved service quality and increased team morale.
Education
Fast Track Barista & Coffee Fundamentals Course -
Barista School Perth
Myaree, WAHigh School Diploma -
SJ Grammar
Mundijong, WA2023
Skills
- Attentive Customer Service
- Ability to work at fast pace
- Multitasking
- Willingness to learn
- Cash handling proficiency
- Barista Techniques
- Espresso machine operation
- Safe Food Handling
- Food safety understanding
- Strong Work Ethic
Certification
Fast Track Barista
Coffee Fundamentals
Timeline
Office Assistant
Bluesky Installations
04.2024 - Current
Restaurant Supervisor
Reenie's Kitchen
03.2020 - 03.2024
Fast Track Barista & Coffee Fundamentals Course -
Barista School Perth
High School Diploma -
SJ Grammar