Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katie Whall

Katie Whall

Summary

Trained Barista with great people skills, friendly and outgoing personality with a good attitude. Im a hard worker and strive to get jobs done with precision and efficiency. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Assistant

Bluesky Installations
Canning Vale, WA
04.2024 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.

Restaurant Supervisor

Reenie's Kitchen
Serpentine, WA
03.2020 - 03.2024
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Implemented staff training initiatives that improved service quality and increased team morale.

Education

Fast Track Barista & Coffee Fundamentals Course -

Barista School Perth
Myaree, WA

High School Diploma -

SJ Grammar
Mundijong, WA
2023

Skills

  • Attentive Customer Service
  • Ability to work at fast pace
  • Multitasking
  • Willingness to learn
  • Cash handling proficiency
  • Barista Techniques
  • Espresso machine operation
  • Safe Food Handling
  • Food safety understanding
  • Strong Work Ethic

Certification

Fast Track Barista

Coffee Fundamentals

Timeline

Office Assistant

Bluesky Installations
04.2024 - Current

Restaurant Supervisor

Reenie's Kitchen
03.2020 - 03.2024

Fast Track Barista & Coffee Fundamentals Course -

Barista School Perth

High School Diploma -

SJ Grammar
Katie Whall