Summary
Overview
Work History
Education
Skills
References Available
Professional Development
Timeline
Generic

Katie Williams

Forrestfield,WA

Summary

Energetic individual with exceptional background spent in community based roles.

Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations. Engaging personality promoting great people skills with six years assisting leadership in organizing overall program responsibilities and service delivery. Maintained effective working relationships with participants, staff and community members. Demonstrated ability to meet targets and collaborate to achieve team goals.

Overview

10
10
years of professional experience

Work History

Program Coordinator

Rise
01.2024 - Current
  • Delivered marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.

Disability Community Support Worker

WA Blue Sky
11.2021 - 12.2024
  • Coordinated and managed volunteer activities for community service projects.
  • Facilitated community outreach to expand participation and support.
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Assisted clients with obtaining housing, employment and support resources.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.

Early Childhood Trainer & Assessor

Meerilinga young children’s services training college
02.2021 - 10.2021
  • Facilitated virtual, in-person and blended learning sessions to cohorts of up to 20 students.
  • Monitored participant workflow and behaviour's throughout training process.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
  • Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
  • Developed effective training plans based on department needs and objectives.
  • Prepared and presented supplementary learning material to support structured lessons.

Assistant Coordinator/ Educational Leader

Ngala Early Learning & Development service
01.2016 - 01.2021
  • Served as an advisor for various extracurricular activities, fostering leadership skills and personal growth among educators.
  • Maintained detailed records of project progress, providing accurate updates to management as needed.
  • Coached employees through day-to-day work and complex problems.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Team Leader

Ngala Early Learning & Development service
08.2014 - 01.2016

Education

CHC52015- Diploma of community services -

Train Smart
Perth, WA
05.2023

CHC50113 Diploma of Early Childhood Education & Care -

TAE40116 Cert lV Training & Assessment -

CHCDFV001 Unit Recognize & Respond Appropriately to Domestic & Family Violence -

Skills

  • Office Administration
  • Staff Coordination
  • Proactive mindset
  • Team Player
  • Employee recruitment
  • Referral Coordination
  • Problem-Solving
  • Educational Program Planning

References Available

Steven Cook

Manager of communications & Marketing

0484 852 290

Professional Development

  • Leadership
  • LGBTIQA Awareness
  • Inclusive practice
  • Protecting Children Framework
  • Engaging & working with fathers
  • Understanding & managing children’s Behaviour
  • Equalities
  • I’m Alert Food Safety
  • Protective Behaviours
  • Mental Health Awareness & Suicide prevention
  • Group Facilitation
  • First Aid, Anaphylaxis & Asthma
  • Share our pride cultural awareness training
  • Take Charge Wellbeing course
  • Current WWCC
  • Covid 19
  • Dysphagia Training
  • Insulin pen Training
  • Manual Handling
  • Medication Administration
  • NDIS Code of Conduct
  • Diabetes Awareness

Timeline

Program Coordinator

Rise
01.2024 - Current

Disability Community Support Worker

WA Blue Sky
11.2021 - 12.2024

Early Childhood Trainer & Assessor

Meerilinga young children’s services training college
02.2021 - 10.2021

Assistant Coordinator/ Educational Leader

Ngala Early Learning & Development service
01.2016 - 01.2021

Team Leader

Ngala Early Learning & Development service
08.2014 - 01.2016

CHC52015- Diploma of community services -

Train Smart

CHC50113 Diploma of Early Childhood Education & Care -

TAE40116 Cert lV Training & Assessment -

CHCDFV001 Unit Recognize & Respond Appropriately to Domestic & Family Violence -

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