Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katika O'Brien

Stanthorpe,QLD

Summary

Dedicated Disability Support Worker skilled at managing appointments and administering medication, helping with bathroom and personal care needs, keeping home environments neat and clean. Good organizational skills with hardworking mentality and caring approach. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated professional offering value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

11
11
years of professional experience

Work History

Customer Service

Vintage Roads
Stanthorpe
10.2023 - Current
  • Barista, Loading and unloading of goods

Bar

Country Club Hotel Motel
Stanthorpe
06.2022 - 10.2023
  • Short order cooking, Bottleshop attendant

Leading hand of chipping crew and Shed Trim Supervisor

Sweets Strawberry Runners
Stanthorpe
12.2021 - 06.2022
  • Supervising 20 people to chip, Ensuring the safety of everyone around the tractors and in general around the farm, Implementing Covid Safe protocols, Supervising approximately 60-70 people in trim shed, Ensuring the safety of people in the shed, Setting standards of plants each day

Support Worker

Endeavour Foundation
Stanthorpe
11.2020 - 12.2021
  • Sleep overs, Assisting clients with personal care, Providing domestic assistance: cooking, cleaning, laundry and ironing, Transport to access community and medical appointments, Filling out forms and updating clients folders, Daily progress notes

Customer Service

Vintage Roads
Stanthorpe
02.2020 - 11.2020
  • Barista, Loading and unloading of goods

Manager

Woodbox Café
West Burleigh
03.2019 - 02.2020
  • Daily operations of the café, Barista, Customer service, Use of POS system, Ordering, Licensed café, Preparation, Cooking, Staff training, Rosters, Functions

Café All-Rounder

Great Mindz Café
Palm Beach
09.2018 - 03.2019
  • Daily operations of the cafe, Barista, Customer service, Use of Kounta program, Ordering, Staff training, Licensed café

Customer service

Buffalo Sears Smokehouse, Whiskey and Brew
Burleigh Heads
06.2017 - 12.2018
  • Waitressing, Cash handling, Staff Training, Bar, Use of Kounta program, Daily reports for the owner

Mananger

Genki Café
Palm Beach
04.2018 - 09.2018
  • Daily operations of the café, Managing and training staff, Barista, Customer service, Use of Kounta program, Ordering, Licensed café

Grill cook

Mad Mex
Pacific Fair, Broadbeach
09.2017 - 04.2018
  • Cooking, Preparation, Kitchen hand

Customer Service

Pantry Café
Burleigh Heads
05.2016 - 03.2017
  • Barista, Waitressing, Cash handling, Staff Training, Ordering

Supervisor - Front of house

Coast Restaurant and Bar
Hervey Bay
09.2012 - 05.2016
  • Fine dining waitress in a Hatted Restaurant, Bar attendant (Cocktails), Opening and Closing procedures, Daily taking reconciliation, Responding to emails and phone calls, Wine training by various wine companies, Staff Hiring and Training, Use of Excel and POS systems, Staff rosters, Ordering, Functions

Education

Certificate - First Aid Certificate

Royal Life Saving
Queenland
01-2021

Certificate - CPR And Emergency

Royal Life Saving
Queenland
01-2021

Responsible Service of Alcohol -

01.2015

Bachelor of Business -

James Cook University
01.2010

McWilliams Wine Academy Bronze Medallion -

01.2010

Certificate 2 – Community Recreation Administration -

01.2006

Certificate in Chemical Handling -

01.2006

Senior Certificate -

Downlands College
01.2004

Certificate 1 – Hospitality Studies -

01.2004

Certificate 1 – Kitchen Operation -

01.2004

Certificate 1 – Agriculture -

01.2004

Certificate of Attendance – Sea World Nara Resort Hospitality Course -

01.2003

Certificate of Achievement – Cathedral Centre Bar Course -

01.2003

Certificate - Certificate 3 in Support Work

Tafe
Gold Coast, QLD

Skills

  • Time Management
  • Stress Management
  • Empathy
  • Personal Care
  • Critical thinking
  • Emotional Support
  • Life Skills
  • Communication Skills
  • Patience
  • Sensitively

References

  • Margaret Burns, 0482 722 739, Supervisor at Sweets
  • Diane Mitchell, 0404 050 073, Endeavour Foundation

Timeline

Customer Service

Vintage Roads
10.2023 - Current

Bar

Country Club Hotel Motel
06.2022 - 10.2023

Leading hand of chipping crew and Shed Trim Supervisor

Sweets Strawberry Runners
12.2021 - 06.2022

Support Worker

Endeavour Foundation
11.2020 - 12.2021

Customer Service

Vintage Roads
02.2020 - 11.2020

Manager

Woodbox Café
03.2019 - 02.2020

Café All-Rounder

Great Mindz Café
09.2018 - 03.2019

Mananger

Genki Café
04.2018 - 09.2018

Grill cook

Mad Mex
09.2017 - 04.2018

Customer service

Buffalo Sears Smokehouse, Whiskey and Brew
06.2017 - 12.2018

Customer Service

Pantry Café
05.2016 - 03.2017

Supervisor - Front of house

Coast Restaurant and Bar
09.2012 - 05.2016

Certificate - First Aid Certificate

Royal Life Saving

Certificate - CPR And Emergency

Royal Life Saving

Responsible Service of Alcohol -

Bachelor of Business -

James Cook University

McWilliams Wine Academy Bronze Medallion -

Certificate 2 – Community Recreation Administration -

Certificate in Chemical Handling -

Senior Certificate -

Downlands College

Certificate 1 – Hospitality Studies -

Certificate 1 – Kitchen Operation -

Certificate 1 – Agriculture -

Certificate of Attendance – Sea World Nara Resort Hospitality Course -

Certificate of Achievement – Cathedral Centre Bar Course -

Certificate - Certificate 3 in Support Work

Tafe
Katika O'Brien