Katlyn Yee
Sydney,NSW
Summary
My proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Aritzia. Skilled in customer service and payment processing, I excel in fostering positive relationships and efficiently managing transactions. My ability to lead with enthusiasm and resolve complaints has consistently contributed to achieving and surpassing business goals. I am always eager and motivated to grow, learn, and expand as a professional.
Overview
4
4
years of professional experience
Work History
Senior Style Advisor
Aritzia
Vancouver, Canada
03.2023 - Current
- Built rapport with clients to ensure long-term relationships and ongoing style support.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
- Collaborated with store management to plan and execute seasonal sales events and promotions.
Receptionist
Russel Sean Fitness
Vancouver Canada
04.2021 - Current
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Cheerleading Coach
Vancouver All Stars
Vancouver Canada
06.2022 - 01.2025
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
- Choreographed creative routines that captivated audiences at sporting events and competitions alike.
Election Poll Worker
Elections, Canada
Vancouver Canada
09.2021 - 09.2021
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
Education
Steveston London Secondary
Skills
- Customer Service
- Customer complaint resolution
- Payment Processing
- Order Management
Timeline
Senior Style Advisor
Aritzia
03.2023 - Current
Cheerleading Coach
Vancouver All Stars
06.2022 - 01.2025
Election Poll Worker
Elections, Canada
09.2021 - 09.2021
Receptionist
Russel Sean Fitness
04.2021 - Current
Steveston London Secondary