Summary
Work History
Education
Skills
Timeline
Generic

Katokakala Toki

Alawa,NT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable, with strong ability in to follow instructions. Offering skills and time to help customers in store.

Work History

Sales Assistant

Dulluxgroup
Winnielie, NT
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Participated in training sessions for new employees on proper use of equipment or software applications related to sales activities.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

Cert 111 Allied Health Assistance -

Charles Darwin University
Darwin, NT
01-2022

TEP (Tertiary Enabling Programm -

Charles Darwin University
Darwin, NT
01-2020

Pacific Senior School Certificate -

Vava'u High School
Tonga
01-2006

Tonga School Certificate (TSC) -

Lavengamalie College
Nuku'alofa. Tonga
01-2005

Skills

  • Display building
  • Complex Problem-Solving
  • Cash Register Operation
  • Returns and exchanges
  • Stock management
  • Processing payments
  • Payment Processing
  • Customer Service
  • Item Ticketing and Pricing

Timeline

Sales Assistant

Dulluxgroup

Cert 111 Allied Health Assistance -

Charles Darwin University

TEP (Tertiary Enabling Programm -

Charles Darwin University

Pacific Senior School Certificate -

Vava'u High School

Tonga School Certificate (TSC) -

Lavengamalie College
Katokakala Toki