Katrina Adnams
Southside Gympie,QLD
Summary
At BMS Mitre 10, I spearheaded initiatives that significantly boosted team performance and customer satisfaction through innovative training and strong client relationships. My expertise in problem-solving and exceptional communication skills led to enhanced productivity and a positive work environment. Renowned for my adaptability and attention to detail, I excel in fast-paced settings, driving results and fostering loyalty.
Overview
11
11
years of professional experience
Work History
21c Retail
BMS Mitre 10
12.2016 - 02.2025
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Enhanced productivity by optimizing operational workflows.
- Conducted employee training sessions to educate employees on products and company policies.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
Head House Cleaner
James Street Motor Inn
02.2014 - 08.2016
- Cultivated a collaborative workplace atmosphere, enhancing team cohesion and efficiency.
- Conducted regular inspections of cleaned properties to maintain high standards and address any issues promptly.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Problem resolution
- Verbal communication
Timeline
21c Retail
BMS Mitre 10
12.2016 - 02.2025
Head House Cleaner
James Street Motor Inn
02.2014 - 08.2016
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