Katrina Augustynowicz
Wakeley
Summary
Dynamic administrative professional with a proven track record at August Capital Group, excelling in document management and customer service. Streamlined office operations through effective data entry and correspondence, enhancing communication efficiency. Adept at utilizing Microsoft Office to support organizational goals while fostering a welcoming environment for clients.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
August Capital Group
Randwick
08.2023 - Current
- Maintained and organized filing systems for physical and electronic documents.
- Greeted Clients and provided general information about the company.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Beauty Therapist
Mink Hair & Spa
Fairfield West
10.2007 - 06.2014
- Ensured that all health and safety regulations are followed during treatments.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Advised customers on how to care for their skin between visits to ensure optimal results from treatments received.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Prescribed skincare products according to individual customer requirements.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Performed skin analysis to determine client needs and advised on suitable treatments.
Beauty Therapist
Bella Beauty
Wetherill Park
03.2004 - 11.2006
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Prescribed skincare products according to individual customer requirements.
- Greeted customers and handled payment processes before and after treatments.
- Applied makeup to achieve desired day-to-day and special event looks.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Assisted customers in feeling relaxed and comfortable with the process.
- Carried out procedures for hair removal using wax or laser technology.
- Updated and maintained customer information records and beauty services provided.
Education
Diploma of Beauty Therapy - Beauty Therapy
Madame Korner
Parramatta, NSW12-2004
High School Diploma -
Mary McKillop College
Wakeley12-2002
Skills
- Document management
- Data entry
- Office administration
- Customer service
- Microsoft Office
- Email correspondence
Affiliations
- Walking
- Crafts
- Netball
Languages
English
Professional
Italian
Limited
Timeline
Administrative Assistant
August Capital Group
08.2023 - Current
Beauty Therapist
Mink Hair & Spa
10.2007 - 06.2014
Beauty Therapist
Bella Beauty
03.2004 - 11.2006
Diploma of Beauty Therapy - Beauty Therapy
Madame Korner
High School Diploma -
Mary McKillop College