Katrina Boss

• Followed company policies and procedures during shift.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Drove safely at all times to avoid accidents and harm.
• Admin Duties

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.

• Operate CAT 793 F, C,D Dump Truck

Interviewed job candidates and made staffing decisions.

• Counted cash drawers and made bank deposits.
• Managed staff of 15 sales associates, 2 team leaders and 1assistant manager.
• Assigned employees to specific duties to best meet needs of store.
• Reordered inventory when it dropped below predetermined levels.
• Instructed staff on appropriately handling difficult and complicated sales.
• Hired, trained and evaluated personnel in sales and marketing.
• Planned budgets and authorized payments and merchandise returns.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Reported to district manager regarding all store and staff issues.

• Stocked shelves and supplies and organized displays.
• Completed purchases using Point of Sale systems.
• Trained new cashiers on procedures, customer service and sales techniques.
• Assisted on sales floor as needed to maintain service standards.

• Processed accounts receivable and accounts payable.
• Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
• Maintained computer and physical filing systems.
• Greeted and welcomed all hotel guests with smile.
• Escorted guests to their assigned rooms, including transporting their luggage.
• Reviewed account information and charges with guests during check-out.

• Maintained day to day Approval folders for machines which arrived at workshop (drift runners and Juganauts) to high standard
• Filled out all paperwork to make machine compliant such as Code D, Fire Suppression, Brake Testing, Rim Reports etc.
• Made approval Folders from scratch relating to machines which were being built in workshop
• Phone suppliers to chase up Certificates for components put on machine
• Making sure correct schematic drawings were compliant to correct machine