Katrina Chen
Sunshine Coast,QLD
Summary
Driven by a results-focused approach, I leveraged quality control and team collaboration skills at Fleming’s Nursery to enhance grafting techniques and lab standards. Excelling in fast-paced environments, I significantly improved operational efficiency and customer satisfaction as a Cafe Manager and Real Estate Agent, showcasing my ability to adapt and thrive in diverse roles.
Overview
10
10
years of professional experience
Work History
Grafter /tissue Culture Lab Technician
Fleming’s Nursery
03.2021 - Current
- Identification of suitable rootstocks and according to different plants use different grafting methods.
- Quality control of the Burwood and precise the cutting angle and size , make sure the two parts join correctly.
- Adapting varieties to adverse soil or climatic conditions, ensuring pollination , producing multi fruit.
- Propagating certain species.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Cafe Manager
Millfield Central Cafe
10.2019 - 11.2022
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Real Estate Agent
Zhenxing Real Estate
05.2014 - 07.2017
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Bachelor - Surveying Technology
University of Southern Queensland
SpringfieldBakery And Florist
OSD International Bakery And Florist Training Scho
China 09.2018
Bachelor Of Accounting - Accounting
Jianghan University
China 08.2012
Skills
- Quality Control
- Attention to Detail
- Positive Attitude
- Sample Preparation
- Team Collaboration
- Safety Protocols
- Supply Restocking
- Cell Culture Techniques
- Microbiology Techniques
- Supply Management
Timeline
Grafter /tissue Culture Lab Technician
Fleming’s Nursery
03.2021 - Current
Cafe Manager
Millfield Central Cafe
10.2019 - 11.2022
Real Estate Agent
Zhenxing Real Estate
05.2014 - 07.2017
Bachelor - Surveying Technology
University of Southern Queensland
Bakery And Florist
OSD International Bakery And Florist Training Scho
Bachelor Of Accounting - Accounting
Jianghan University
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