Katrina Conroy
HIRE A MUM WITH TRIN
Wagga Wagga,NSW
Work Preference
Work Type
Full TimePart Time
Location Preference
Remote
Minimum Desired Compensation
$65000/yr
Important To Me
Work-life balanceFlexible work hoursPersonal development programsCompany CultureWork from home optionPaid time offPaid sick leave
1
Language
2
Certifications
26
years of professional experience
Customer service professional with sharp focus on enhancing customer experiences and streamlining processes. Valued for fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving abilities and customer-centered approach.
Work History
Customer Service Manager
12 Years 2 Months- Accurate bookkeeping and cash handling supported smooth daily operations. Reliable booking, invoicing, and quoting activity kept customer service moving. Strong product sales and phone communication contributed to positive customer interactions.
- Oversaw daily operations of business, ensuring efficient workflow and customer satisfaction.
Cashier
3 Years- Accurate cash handling and helpful customer service supported smooth checkout operations while supervising stock packing.
- Processed customer transactions efficiently using point-of-sale systems.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through regular reconciliation practices.
Receptionist
3 Years- Completed shop assistant duties while supporting daily sales operations. Delivered secretary support across office administration tasks. Provided petrol dispensing service with accurate and safe handling. Completed tasks independently and kept work progressing without supervision. Processed orders efficiently and maintained clear documentation. Handled cash transactions and supported secure money management. Supported banking activities and maintained transaction records. Achieved strong Provided high-quality customer service to enhance experience., Handled customer payments and provided receipts. support, and invoice processing.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments, facilitating timely information flow and effective collaboration.
- Implemented scheduling systems for appointments, enhancing time management and service delivery.
Education
High School Diploma
Skills
Customer service
Customer service standards
Client-centric
Phone communication
Team leadership
Microsoft Office
Problem-solving
Excellent time management skills
Certification
CAR, ABN Number
Personal Information
Date of Birth: 1981-03-27
Languages
English
Native or Bilingual
Timeline
Customer Service Manager
HIRE A MUM WITH TRIN
07.2014 - CurrentRead More
Cashier
QUEANBEYAN WOOLWORTHS
01.2004 - 01.2007Read More
Receptionist
BOB CAMPBELL SERVICE CENTER
01.2001 - 01.2004Read More
Bowral High School
High School Diploma
Read More