Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Dangerfield

Gloucester,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Wardsperson

Hunter New England Health
03.2023 - Current
    • Self-motivated, with a strong sense of personal responsibility.
    • Worked effectively in fast-paced environments.
    • Skilled at working independently and collaboratively in a team environment.
    • Proven ability to learn quickly and adapt to new situations.
    • Excellent communication skills, both verbal and written.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Organized and detail-oriented with a strong work ethic.
    • Managed time efficiently in order to complete all tasks within deadlines.
    • Adaptable and proficient in learning new concepts quickly and efficiently.
    • Developed and maintained courteous and effective working relationships.

Disability Services Coordinator

Bucketts Way Neighbourhood Group
09.2020 - 12.2022
  • Managed caseloads efficiently while prioritizing urgent cases, resulting in prompt attention to critical needs across all clients served.
  • Increased client independence by providing tailored guidance on self-advocacy, problem-solving, and goal-setting techniques.
  • Monitored progress toward individual goals regularly; adjusted services accordingly based on changes in client circumstances or identified barriers.
  • Collaborated with multidisciplinary teams to develop holistic care plans that addressed physical, emotional, social, educational, and vocational needs of clients with disabilities.
  • Conducted comprehensive evaluations of client needs, leading to more effective service coordination efforts.
  • Fostered a positive team environment among colleagues by actively participating in staff meetings and collaborating on shared goals.
  • Streamlined service delivery for individuals with disabilities through thorough assessments and personalized care plans.
  • Educated clients and their families on disability rights, advocating for equal access to opportunities within the community.
  • Enhanced client satisfaction by promptly addressing concerns and coordinating appropriate services.
  • Improved accessibility to resources by maintaining up-to-date knowledge of available programs and support systems.
  • Maintained high-quality documentation standards through regular review of progress notes and updates to client files as needed.
  • Ensured compliance with state regulations and agency guidelines through meticulous recordkeeping and regular audits of case files.
  • Provided leadership, guidance and support to staff members.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.

Senior Disability Support Worker

Bucketts Way Neighbourhood Group
03.2018 - 09.2020
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.

Disability Support Worker

Bucketts Way Neighbourhood Group
11.2015 - 03.2018
  • Drove clients safely to social activities and appointments.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Adhered to company requirements for patient interactions and care standards.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Participated in ongoing professional development opportunities to stay current on industry best practices.

Education

Certificate III - Sterilisation Services

TAFE Digital NSW
Strathfield NSW
08.2024

Certificate IV - Disability Services

TAFE NSW
Port Macquarie, NSW
04.2022

Skills

    • Friendly, Positive Attitude
    • Teamwork and Collaboration
    • Problem-Solving
    • Attention to Detail
    • Flexible and Adaptable
    • Dependable and Responsible
      • Multitasking Abilities
      • Excellent Communication
      • Computer Skills
      • Organization and Time Management
      • Verbal Communication

Timeline

Wardsperson

Hunter New England Health
03.2023 - Current

Disability Services Coordinator

Bucketts Way Neighbourhood Group
09.2020 - 12.2022

Senior Disability Support Worker

Bucketts Way Neighbourhood Group
03.2018 - 09.2020

Disability Support Worker

Bucketts Way Neighbourhood Group
11.2015 - 03.2018

Certificate III - Sterilisation Services

TAFE Digital NSW

Certificate IV - Disability Services

TAFE NSW

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