Katrina Dennerly
Thornlie,WA
Summary
Diligent and creative professional from the educational field that has a proven track record of providing programs that result in the increased satisfaction of the clientele. Knowledge base in sales and marketing and understanding of KPI's, hospitality and and customer service. Dedicated to further learning in the retail fashion industry to be become a dressmaker.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Salvation Army Thrift Store
05.2024 - 05.2024
- Organized stockroom inventory, ensuring optimal product placement for easy accessibility and visual appeal.
- Collaborated with team members in maintaining store cleanliness and organization to create welcoming environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
2IC Educator
Junior Adventures Group
08.2017 - 09.2020
- Developed engaging lesson plans that aligned with curriculum standards and student needs.
- Implemented behavior management strategies to create a positive classroom environment for all students.
- Assessed student progress through regular evaluations, providing feedback to support academic growth.
- Collaborated with colleagues to design and execute school-wide events that promote community engagement.
- Trained new staff on educational best practices and organizational policies to ensure consistency in teaching methods.
- Utilized technology tools to streamline administrative tasks and improve communication with parents and students.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
Independent Contractor
Generation Marketing Group
04.2016 - 10.2016
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Trained new sales representatives on product knowledge and effective selling techniques.
- Developed and executed targeted sales strategies to drive customer engagement.
- Led quarterly sales meetings to assess performance and set future goals.
- Collaborated with team members to achieve monthly sales targets, fostering a competitive yet supportive environment.
Room Leader
Beldon Early Childhood Centre
10.2008 - 01.2010
- Supervised daily activities, ensuring adherence to safety and educational standards.
- Developed and implemented engaging lesson plans for diverse age groups.
- Monitored child development, providing feedback to parents and caregivers.
- Facilitated communication between parents and educators to enhance child learning experiences.
Sales Assistant
David Jones
10.2007 - 12.2007
- Managed cash register operations, processing transactions accurately and efficiently during peak hours.
- Supported promotional events by setting up displays and engaging customers to increase sales awareness.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Established rapport with customers using active listening and interpersonal skills.
Education
Bachelor of Arts - Educational Studies
Edith Cowan University
Perth, WA09.2016
No Degree - Early Learning And Child Care
Certificate III in Children's Services
West Coast Tafe11-2009
No Degree - Social Sciences
Certificate III in Community Services
West Coast Tafe WA10-2008
Skills
- Stock replenishment
- Visual aesthetics
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Multitasking
Timeline
Sales Assistant
Salvation Army Thrift Store
05.2024 - 05.2024
2IC Educator
Junior Adventures Group
08.2017 - 09.2020
Independent Contractor
Generation Marketing Group
04.2016 - 10.2016
Room Leader
Beldon Early Childhood Centre
10.2008 - 01.2010
Sales Assistant
David Jones
10.2007 - 12.2007
Bachelor of Arts - Educational Studies
Edith Cowan University
No Degree - Early Learning And Child Care
Certificate III in Children's Services
No Degree - Social Sciences
Certificate III in Community Services
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