Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Dobbie

Leopold,VIC

Summary

Proven track record in enhancing customer satisfaction and sales at Bunnings Warehouse, leveraging strong communication and merchandising skills. Demonstrates exceptional time management and problem-solving abilities, driving results and exceeding employer expectations. Hardworking team player with excellent console knowledge and 14 years of experience in retail sales and customer service. Skilled in stocking shelves, monitoring areas for theft and keeping store organized for customers.

Overview

30
30
years of professional experience

Work History

Sales and Customer Service

Bunnings Warehouse
08.2010 - 08.2024

Customer service and register operation. Taking enquiries and problem solving through product knowledge and research capabilities. Providing best service via communication, knowledge and experience to make sure people were happy with myself, team and company.

Wholesale Nursery Production

Boomaroo Nursery
04.2008 - 04.2010

Self Employment

Prairie Nursery
01.1995 - 01.2005

Owner operator of a retail plant nursery responsible for all areas of the business. Sales and stock production, merchandising, stock management, accounting and cleaning.

Education

Cert II Health Support (Cleaning)

TAFE
Bendigo
01.2003

Advanced Cert in Sales Management

TAFE
Bendigo, VIC
01.1996

Skills

  • Customer Servicer
  • Sales
  • Data Entry
  • Register
  • Merchandising
  • Stock ordering
  • Time management
  • Communication

Timeline

Sales and Customer Service

Bunnings Warehouse
08.2010 - 08.2024

Wholesale Nursery Production

Boomaroo Nursery
04.2008 - 04.2010

Self Employment

Prairie Nursery
01.1995 - 01.2005

Cert II Health Support (Cleaning)

TAFE

Advanced Cert in Sales Management

TAFE
Katrina Dobbie