Katrina Hunter
Caloundra,QLD
Summary
Dynamic professional with a proven track record in community service and educational excellence, notably with the Queensland Government. Expert in fostering critical thinking and adaptability, complemented by strong computer skills and a positive attitude. Demonstrated leadership in creating engaging learning environments and enhancing customer experiences at Woolworths Group, achieving significant improvements in service delivery and educational outcomes. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
7
7
years of professional experience
Work History
Volunteer
Mary Kay Rose Cafe
02.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Homeschool Educator
Queensland Government
05.2022 - Current
- Fostered critical thinking skills through engaging discussions and inquiry-based learning techniques.
- Established routines and procedures that promoted a structured yet flexible learning environment conducive to academic success.
- Adapted teaching methods and lesson plans to changing student needs.
- Established clear objectives for all lessons, units, and projects, resulting in measurable improvements in student progress.
- Supported social development through group activities such as co-op classes or community service projects within the homeschool community.
- Implemented hands-on learning activities for improved retention and engagement in subject matter.
- Utilized educational technology tools to supplement traditional instruction methods for increased learner engagement.
- Managed record-keeping and documentation requirements, maintaining accurate records of student performance and progress reports.
- Developed comprehensive curriculum covering a broad range of subjects, ensuring students received well-rounded education.
- Enhanced homeschool learning environment by incorporating individualized lesson plans tailored to each student''s needs.
- Incorporated diverse teaching methods to accommodate various learning styles and abilities among homeschooled students.
Retail Cashier
Woolworths Group
10.2017 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
Education
High School Diploma -
Bass Hill School
Sydney, NSW11.1991
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Community Service
- Adaptability and Dependability
- Team Collaboration
- Computer Skills
Accomplishments
I became a Reiki Practitioner back in 2001. I did my level one, level two and Masters course at the Chenresig Centre in Eudlo, Sunshine Coast.
I am also a Spiritual and Holistic Healer and Counsellor.
Timeline
Volunteer
Mary Kay Rose Cafe
02.2024 - Current
Homeschool Educator
Queensland Government
05.2022 - Current
Retail Cashier
Woolworths Group
10.2017 - 03.2022
High School Diploma -
Bass Hill School
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