Katrina Iffland
DUBBO
Summary
Professional caregiver with high standard of care, prepared to meet diverse needs of clients. Extensive experience in providing personalized assistance and promoting client well-being. Collaborative team player known for reliability and adaptability, with strong skills in communication and empathy.
Experienced with providing personalized care and support to individuals in need. Utilizes effective communication and empathy to build strong relationships with clients. Knowledge of best practices in patient care and safety, ensuring high standard of service.
Overview
9
9
years of professional experience
Work History
Personal Care Worker
Australian Unity
01.2017 - 01.2024
- Working within the Dubbo local government area providing daily care needs for Aboriginal and multicultural customers
Care Worker
Cooee Lodge
01.2015 - 01.2016
- Working with residents in an Aged Care Facility providing care to the elderly and people with a disability
Education
Certificate 3 in Business Administration - incomplete
Certificate 3 in Aged Care -
07.2013
Year 10 Certificate -
01.1998
Skills
- Organisational skills
- Adaptability
- Good communication skills
- Good prioritisation skills
- Time management
- Work ethic
- Register operations
- Customer service
- Cash handling
- Customer assistance
- Patience and empathy
- Store maintenance
- Relationship building
- Stock replenishment
- Problem-solving
- Register operation
- Cash register operation
- Multitasking
- Customer engagement
- Effective communication
- Friendly and helpful
- Reliable and responsible
- Attention to detail
- Adaptable and flexible
- Honest and dependable
- Team cooperation
- Strong communication and interpersonal skills
- Positive customer engagement
- Creative thinking
- Organization
- Flexible hours
- Decision-making
- Engaging with diverse customers
- Safety and cleanliness standards
- Excellent written and verbal communication
- Building customer loyalty
- Basic mathematics
- Disability awareness
- Transportation assistance
- Individualized support
- Client advocacy
- Data entry and reporting
- Client needs assessments
- Personal care assistance
- Active listening
- Excellent communication
- Multitasking Abilities
- Written communication
- Organizational skills
- Teamwork
- Reliability
- Self motivation
- Professionalism
- Time management abilities
Timeline
Personal Care Worker
Australian Unity
01.2017 - 01.2024
Care Worker
Cooee Lodge
01.2015 - 01.2016
Certificate 3 in Business Administration - incomplete
Certificate 3 in Aged Care -
Year 10 Certificate -
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