Hi, I’m
Katrina Jamison
Seymour,VIC
One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carroll
Summary
Bringing a fresh perspective and a strong commitment to quality and success. Possessing strong analytical, communication, and teamwork skills. Proven ability to quickly adapt to new environments and contribute effectively to team success. Dynamic individual with hands-on experience in both Early Childhood and kindergarten settings. Strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Navigating challenges comes naturally. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
years of professional experience
1
Certification
Work History
Goodstart Early Learning
Childcare Assistant
2016.02 - 2018.03 (2 years & 1 month)
Job overview
- Maintain a safe, clean and appealing environment - Observe and record children’s learning and development
- Liaise with parents and other professionals
- Support the participation of children with extra needs in the program
- Perform basic first aid in emergencies
- Assist children with daily routines and promote health and safety concepts
- Guide and promote positive social interactions between children
- Meeting with parents each month to understand the best way to help their children and understand their needs
- Creating sensory play stations to help children develop their motor skills
- Ensuring that outdoor environments are safe for the children to play in and explore
- Kept children between ages of 6 weeks and 5 years safe and secure with vigilant oversight.
- Plan and put in place programs based on individual children's needs
- Prepare and supervise play and learning activities
Go Adventure Nagambie
Customer Service Team Leader
2021.01 - 2024.09 (3 years & 8 months)
Job overview
- Handled day-to-day customer contact via phones, faxes and emails
- Took payment information and other pertinent information such as addresses and phone numbers to place orders
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity
- Responded to customer requests for products, services and company information
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Maintained current knowledge of company policies, products and marketing initiatives to better serve each customer
- Took cash and credit card payments via phone, in person and through email
- Attracted potential customers by answering product or service questions and suggesting information about other products and services
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management
- Assisted marketing team on short-term and long-term promotional projects and provided regular updates on status and progress.
- Mentored new hires, guiding them to ensure their successful integration into the team.
- Trained and supervised a team of customer service representatives in providing quality service to customers.
Dougs Hot Bread
Sales Assistant
2023.04 - 2024.08 (1 year & 4 months)
Job overview
- Maintaining a clean and tidy baked goods counter and performing other duties on request
- Cleaning the kitchen, washing dishes etc
- Advising customers on baked goods selection and taking orders, as well as processing payments.
- Established rapport with customers using active listening and interpersonal skills.
- Developed a loyal customer base by providing consistent, high-quality service.
- Managed efficient cash register operations.
- Tracking ingredient expiry dates and arranging their use accordingly/Temperature checks
- Monitoring the visual appeal and the availability of baked goods on display
Tenex Rail
Level 2- Rail Hand Signaller
2019.02 - 2019.05 (3 months)
Job overview
- Recorded logs of train car destinations and contents
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern
- Communicated through various methods to conduct train movement
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
- Developed and maintained courteous and effective working relationships
- Worked flexible hours; night, weekend, and holiday shifts.
The Avenel Pub
Bar Attendant
2014.06 - 2016.02 (1 year & 8 months)
Job overview
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Set up glassware, liquor and other necessary supplies for special events
- Managed cash and bar revenue during special promotions or sporting events
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Education
Goulburn Ovens Institute of TAFE , Seymour VIC
Certificate III in Early Childhood Education and Care from Early Childhood Education
01.2015
Seymour College , Seymour VIC
High School Diploma
10.2012
Skills
- Parent-Teacher Communication
- CPR and First Aid
- Social Skills Development
- Relationship Building
- Patience and Empathy
- Policy and Procedure Adherence
- Early Childhood Development
- Strong Work Ethic and Dependable
- Communication and Interpersonal Skills
- Promoting Social and Emotional Development
- Team Work
Certification
- Responsible Service of Alcohol Certificate
- Drivers Licence
- RIW Card
- First Aid Certificate
- CPR First Aid Certificate
- Certificate 3 Early childhood education and care
- VIC Employee WWC Check
- VIC Volunteer WWC Check
- Evidence of Full Covid-19 Vaccination
- Construction Induction White Card
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeContract WorkWork Location
On-SiteImportant To Me
Flexible work hoursCompany CultureWork-life balanceCareer advancementPersonal development programsPaid sick leaveAccomplishments
- Supervised team of 6 staff members.
- Supervised groups of up to 17 children from three months to 5 years of age, maintaining a safe, nurturing environment.
Timeline
Sales Assistant
Dougs Hot Bread
2023.04 - 2024.08 (1 year & 4 months)
Customer Service Team Leader
Go Adventure Nagambie
2021.01 - 2024.09 (3 years & 8 months)
Level 2- Rail Hand Signaller
Tenex Rail
2019.02 - 2019.05 (3 months)
Childcare Assistant
Goodstart Early Learning
2016.02 - 2018.03 (2 years & 1 month)
Bar Attendant
The Avenel Pub
2014.06 - 2016.02 (1 year & 8 months)
Goulburn Ovens Institute of TAFE
Certificate III in Early Childhood Education and Care from Early Childhood Education
Seymour College
High School Diploma
- Responsible Service of Alcohol Certificate
- Drivers Licence
- RIW Card
- First Aid Certificate
- CPR First Aid Certificate
- Certificate 3 Early childhood education and care
- VIC Employee WWC Check
- VIC Volunteer WWC Check
- Evidence of Full Covid-19 Vaccination
- Construction Induction White Card
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