Katrina Lawler
Rockingham,Australia
Summary
Motivated individual seeking employment with an organization that will enable the utilization and further advancement of current skills and experience, as well as provide a genuine career opportunity.
Overview
17
17
years of professional experience
Work History
Senior Medical Receptionist
Qscan Radiology
01.2022 - Current
- Oversee daily operations of the reception team, ensuring smooth patient flow and high service standards.
- Patient Registration/Data Entry
- Scheduling appointments via phone & face to face.
- Processing Medicare claims & batching.
- Meet & Greet.
- Liaising with health professional & referrers.
- Managed end-of-day banking.
- Use of Karisma
- Receiving & scheduling of electronic referrals
Senior Medical Receptionist
Healthcare Imaging Services
01.2018 - 01.2022
- Patient Registration
- Scheduling appointments
- Patient accounts
- Medicare claims & resubmissions
- Meet & Greet
- Liaising with health professional
- End of day banking
- Monthly stock ordering
- Use of Iris, visage, inteleviewer & PACs
- Collating Medical Imaging
Medical Screener
SonicHealth Plus
01.2015 - 12.2018
- Liaising with health professional
- Monthly stock ordering
- Use of Best Practice & Monet
- Performing & recording of pre-employment medicals including |ECG, Audiology, Spirometry, BSL, Urinalysis.
- Drug and Alcohol screening (NATA Accredited)
Senior Medical Receptionist
SKG Radiology
02.2011 - 01.2015
- Patient Registration
- Scheduling appointments
- Patient accounts
- Medicare claims & resubmissions
- Meet & Greet
- Liaising with health professional
- End of day banking
- Monthly stock ordering
- Use of Apollo & Promedicus
- Collating Medical Imaging
Medical Receptionist/Ward Clerk
Peninsula Oncology Centre
06.2008 - 01.2011
- Patient Registration
- Meet & Greet
- Medical Filing
- Patient Accounts
- Scheduling appointments
- Use of Charm, Bluechip, Thelma & Hambs
- Liaising with health professionals
Education
Yr 12 - HSC/VCE -
Bendigo Senior Secondary College
12.1991
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Eaglehawk High School
12.1989
Skills
- Effective Problem Solving – Able to identify issues quickly and implement practical solutions
- Strong Time Management – Skilled in prioritizing tasks to meet deadlines efficiently
- Multitasking Proficiency – Capable of handling multiple responsibilities in fast-paced environments
- Adaptability & Flexibility – Comfortable adjusting to changing priorities and new challenges
- Medical Terminology Knowledge – Familiar with key terms and procedures relevant to medical reception and screening
- Clear Communication – Able to engage confidently with patients, healthcare professionals, and team members
- Team Collaboration & Independence – Works well within a team and thrives when working autonomously
- Exceptional Customer Service – Committed to delivering a positive experience for patients and colleagues
Training
- PATHOLOGY COLLECTION THAN BLOOD HLTPAT304D January 2015
- AUDIOMETRIC OFFICER COURSE , The Hearing Company March 2015
- CERT III HEALTH SERVICES ASSISTANT HLT32507, Acacia Learning Solutions January 2010
- MEDICAL RECEPTIONIST COURSE , Wesley Health Management February 2008
Timeline
Senior Medical Receptionist
Qscan Radiology
01.2022 - Current
Senior Medical Receptionist
Healthcare Imaging Services
01.2018 - 01.2022
Medical Screener
SonicHealth Plus
01.2015 - 12.2018
Senior Medical Receptionist
SKG Radiology
02.2011 - 01.2015
Medical Receptionist/Ward Clerk
Peninsula Oncology Centre
06.2008 - 01.2011
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Eaglehawk High School
Yr 12 - HSC/VCE -
Bendigo Senior Secondary College