Summary
Overview
Work History
Education
Skills
Training
Timeline
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Katrina Lawler

Rockingham,Australia

Summary

Motivated individual seeking employment with an organization that will enable the utilization and further advancement of current skills and experience, as well as provide a genuine career opportunity.

Overview

17
17
years of professional experience

Work History

Senior Medical Receptionist

Qscan Radiology
01.2022 - Current
  • Oversee daily operations of the reception team, ensuring smooth patient flow and high service standards.
  • Patient Registration/Data Entry
  • Scheduling appointments via phone & face to face.
  • Processing Medicare claims & batching.
  • Meet & Greet.
  • Liaising with health professional & referrers.
  • Managed end-of-day banking.
  • Use of Karisma
  • Receiving & scheduling of electronic referrals

Senior Medical Receptionist

Healthcare Imaging Services
01.2018 - 01.2022
  • Patient Registration
  • Scheduling appointments
  • Patient accounts
  • Medicare claims & resubmissions
  • Meet & Greet
  • Liaising with health professional
  • End of day banking
  • Monthly stock ordering
  • Use of Iris, visage, inteleviewer & PACs
  • Collating Medical Imaging

Medical Screener

SonicHealth Plus
01.2015 - 12.2018
  • Liaising with health professional
  • Monthly stock ordering
  • Use of Best Practice & Monet
  • Performing & recording of pre-employment medicals including |ECG, Audiology, Spirometry, BSL, Urinalysis.
  • Drug and Alcohol screening (NATA Accredited)

Senior Medical Receptionist

SKG Radiology
02.2011 - 01.2015
  • Patient Registration
  • Scheduling appointments
  • Patient accounts
  • Medicare claims & resubmissions
  • Meet & Greet
  • Liaising with health professional
  • End of day banking
  • Monthly stock ordering
  • Use of Apollo & Promedicus
  • Collating Medical Imaging

Medical Receptionist/Ward Clerk

Peninsula Oncology Centre
06.2008 - 01.2011
  • Patient Registration
  • Meet & Greet
  • Medical Filing
  • Patient Accounts
  • Scheduling appointments
  • Use of Charm, Bluechip, Thelma & Hambs
  • Liaising with health professionals

Education

Yr 12 - HSC/VCE -

Bendigo Senior Secondary College
12.1991

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Eaglehawk High School
12.1989

Skills

  • Effective Problem Solving – Able to identify issues quickly and implement practical solutions
  • Strong Time Management – Skilled in prioritizing tasks to meet deadlines efficiently
  • Multitasking Proficiency – Capable of handling multiple responsibilities in fast-paced environments
  • Adaptability & Flexibility – Comfortable adjusting to changing priorities and new challenges
  • Medical Terminology Knowledge – Familiar with key terms and procedures relevant to medical reception and screening
  • Clear Communication – Able to engage confidently with patients, healthcare professionals, and team members
  • Team Collaboration & Independence – Works well within a team and thrives when working autonomously
  • Exceptional Customer Service – Committed to delivering a positive experience for patients and colleagues

Training

  • PATHOLOGY COLLECTION THAN BLOOD HLTPAT304D January 2015
  • AUDIOMETRIC OFFICER COURSE , The Hearing Company March 2015
  • CERT III HEALTH SERVICES ASSISTANT HLT32507, Acacia Learning Solutions January 2010
  • MEDICAL RECEPTIONIST COURSE , Wesley Health Management February 2008

Timeline

Senior Medical Receptionist

Qscan Radiology
01.2022 - Current

Senior Medical Receptionist

Healthcare Imaging Services
01.2018 - 01.2022

Medical Screener

SonicHealth Plus
01.2015 - 12.2018

Senior Medical Receptionist

SKG Radiology
02.2011 - 01.2015

Medical Receptionist/Ward Clerk

Peninsula Oncology Centre
06.2008 - 01.2011

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Eaglehawk High School

Yr 12 - HSC/VCE -

Bendigo Senior Secondary College
Katrina Lawler