Motivated individual seeking employment with an organization that will enable the utilization and further advancement of current skills and experience, as well as provide a genuine career opportunity.
Overview
17
17
years of professional experience
Work History
Senior Medical Receptionist
Qscan Radiology
01.2022 - Current
Oversee daily operations of the reception team, ensuring smooth patient flow and high service standards.
Patient Registration/Data Entry
Scheduling appointments via phone & face to face.
Processing Medicare claims & batching.
Meet & Greet.
Liaising with health professional & referrers.
Managed end-of-day banking.
Use of Karisma
Receiving & scheduling of electronic referrals
Senior Medical Receptionist
Healthcare Imaging Services
01.2018 - 01.2022
Patient Registration
Scheduling appointments
Patient accounts
Medicare claims & resubmissions
Meet & Greet
Liaising with health professional
End of day banking
Monthly stock ordering
Use of Iris, visage, inteleviewer & PACs
Collating Medical Imaging
Medical Screener
SonicHealth Plus
01.2015 - 12.2018
Liaising with health professional
Monthly stock ordering
Use of Best Practice & Monet
Performing & recording of pre-employment medicals including |ECG, Audiology, Spirometry, BSL, Urinalysis.
Drug and Alcohol screening (NATA Accredited)
Senior Medical Receptionist
SKG Radiology
02.2011 - 01.2015
Patient Registration
Scheduling appointments
Patient accounts
Medicare claims & resubmissions
Meet & Greet
Liaising with health professional
End of day banking
Monthly stock ordering
Use of Apollo & Promedicus
Collating Medical Imaging
Medical Receptionist/Ward Clerk
Peninsula Oncology Centre
06.2008 - 01.2011
Patient Registration
Meet & Greet
Medical Filing
Patient Accounts
Scheduling appointments
Use of Charm, Bluechip, Thelma & Hambs
Liaising with health professionals
Education
Yr 12 - HSC/VCE -
Bendigo Senior Secondary College
12.1991
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Eaglehawk High School
12.1989
Skills
Effective Problem Solving – Able to identify issues quickly and implement practical solutions
Strong Time Management – Skilled in prioritizing tasks to meet deadlines efficiently
Multitasking Proficiency – Capable of handling multiple responsibilities in fast-paced environments
Adaptability & Flexibility – Comfortable adjusting to changing priorities and new challenges
Medical Terminology Knowledge – Familiar with key terms and procedures relevant to medical reception and screening
Clear Communication – Able to engage confidently with patients, healthcare professionals, and team members
Team Collaboration & Independence – Works well within a team and thrives when working autonomously
Exceptional Customer Service – Committed to delivering a positive experience for patients and colleagues
Training
PATHOLOGY COLLECTION THAN BLOOD HLTPAT304D January 2015
AUDIOMETRIC OFFICER COURSE , The Hearing Company March 2015
CERT III HEALTH SERVICES ASSISTANT HLT32507, Acacia Learning Solutions January 2010
MEDICAL RECEPTIONIST COURSE , Wesley Health Management February 2008