Summary
Overview
Work History
Education
Skills
Jigsaw puzzles, Walking my dog, Exercise and anything to do with arts and crafts
Timeline
Hi, I’m

Katrina Lunn

Qualified beauty therapist, and hospitality with food and cleaning
Bairnsdale,VIC
Katrina  Lunn

Summary

Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

11
years of professional experience

Work History

Ferry Cafe

Take Away Food Cook and Customer Service
02.2024 - Current

Job overview

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Woodbine Caravan Park

Housekeeping Attendant
01.2015 - 12.2015

Job overview

  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
  • Removed bedsheets and towels from rooms and re made beds with fresh linen.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels toilet paper and soap.
  • Vacuuming and Dusting.
  • Hygienically cleaning toilet, bath, shower and any kitchen facilities.
  • Carried out day to day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cleaning of park amenities-BBQ, kitchen sink, Public kitchen/dining area, Public toilets, bath and showers.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Georges Hamburgers

Cook
01.2013 - 12.2014

Job overview

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared multiple orders simultaneously
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Tafe Victoria Bairnsdale
Bairnsdale, VIC

Certificate III in Beauty Services from Beauty Services
07.2024

University Overview

First Aid
Victoria

First Aid, Provide CPR
01.2023

University Overview

Online
Victoria

Certificate III in Hospitality
02.2020

University Overview

Online
Victoria

Certificate III in Business Administartion
03.2019

University Overview

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food Preparation
  • Strong attention to safe food handling procedures
  • Frying
  • Cooking techniques
  • Knife Skills
  • Problem-solving abilities
  • Critical Thinking
  • Active Listening
  • Customer Relations
  • Customer service-focused
  • Guest Relations
  • Supply Inventory Management
  • Retail services
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Positive Attitude
  • Store opening/closing procedures
  • Data Entry
  • Dusting surfaces
  • Laundry expertise
  • Stock counting
  • Stock Rotation
  • Shelving Organization

Jigsaw puzzles, Walking my dog, Exercise and anything to do with arts and crafts

Jigsaw puzzles, Walking my dog, Exercise and anything to do with arts and crafts

In my spare time i love to do Jigsaw Puzzles and play Sudoku and Mahjong, i also love to exercise and walk my dog, i love reading books and love to do anything with arts and crafts, and i love listening to music.

Timeline

Take Away Food Cook and Customer Service
Ferry Cafe
02.2024 - Current
Housekeeping Attendant
Woodbine Caravan Park
01.2015 - 12.2015
Cook
Georges Hamburgers
01.2013 - 12.2014
Tafe Victoria Bairnsdale
Certificate III in Beauty Services from Beauty Services
First Aid
First Aid, Provide CPR
Online
Certificate III in Hospitality
Online
Certificate III in Business Administartion
Katrina LunnQualified beauty therapist, and hospitality with food and cleaning