Katrina Mailath
Lake Munmorah,NSW
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing great service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
Waratah Medical Services
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered central telephone system and directed calls accordingly.
Pharmacy Assistant
Morisset Main Street Pharmacy
02.2017 - 04.2024
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Updated computer system with current customer, payment and inventory information.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Organized client information into correct profiles while maintaining confidentiality.
- Requested updated prescriptions and medical information from physicians.
Pharmacy Assistant
Gorokan Guardian Pharmacy
04.2014 - 12.2016
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
General Store Assistant
Munmorah Mini Mart
03.2005 - 01.2014
Education
Year 10 -
St Peter’s Catholic College
Tuggerah, NSW11.2004
Timeline
Medical Receptionist
Waratah Medical Services
05.2024 - Current
Pharmacy Assistant
Morisset Main Street Pharmacy
02.2017 - 04.2024
Pharmacy Assistant
Gorokan Guardian Pharmacy
04.2014 - 12.2016
General Store Assistant
Munmorah Mini Mart
03.2005 - 01.2014
Year 10 -
St Peter’s Catholic College
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