Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Mouradjallian

Tullamarine,VIC

Summary

Experienced Quality Assurance Officer In Charge with a 5 year background in the quality assurance field. Skilled at identifying problems, implementing corrective actions and closing out issues raised.

Great Experience in Training and Mentoring new starters in the Quality team.

During my time as Quality Officer in Charge i have put up the initiative to learn other people's roles to further my knowledge.

My Energy and Motivational Character has been a great asset to my company.

Overview

4
4
years of professional experience

Work History

Food Safety Quality Assurance Officer in Charge

JBS
06.2023 - Current
  • Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
  • Developed training programs for employees to enhance their understanding of quality assurance principles and practices.
  • Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
  • Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
  • Facilitated effective communication between departments regarding quality matters, fostering a collaborative working environment.
  • Monitored activities and supporting systems to meet compliance regulations.
  • Provided extensive quality assurance training via both in-person and remote teleconferences.
  • Established comprehensive documentation systems to maintain records of all test results, audits, and inspections.
  • Conducted risk assessments to identify potential hazards and develop mitigation strategies in production process.
  • Reduced defect rates through meticulous inspection processes and root cause analysis.
  • Achieved customer satisfaction with thorough audits of products, ensuring adherence to standards.
  • Identified opportunities for cost savings by analyzing production processes and implementing changes to minimize waste, without compromising product quality.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Created and maintained quality management systems to align with industry standards

• Daily Reporting of Quality Findings and implementing Actions on a daily basis

• KPI Data entry and graph trending

• Customer Complaint Responses and Root Cause Analysis Investigation

• Cost Saving Initiative on Quality Aspects

• Traceability and Mock Recall

• Audit Experience

• Export Experience by Following the standards in Place for Value added Retail Ready Products. Experience in Cold stores in export loadout, handling required dispatch documentations e.g. MTC, Halal Interim certificates, AUSMEAT (labelling/specifications, health certificate etc)

• Knowledge of Export Regulations: Understand international trade laws and regulations specific to the meat industry.

• Quality Control: Ensuring that meat products meet safety and quality standards throughout the export process.

• Capacity to address and resolve issues that may arise during the export process.

Step up FSQAOIC/ Senior QA

JBS
01.2021 - 06.2023

● Animal Welfare Monitoring

● External surrounds monitoring

● Involvement and in training of internal Audits

● In progress of Completion for back up OIC through AUSMEAT

● Weekly Check the checkers with on plant Vet

● Daily meetings with QA team, MKF area leaders, and Lamb production

● Ausmeat Officer for Lamb on Fabrication room, Harvest Floor and Offal room

● Check the checkers on Quality Assurance Officers

● Training of step ups in Fabrication ROOM and Harvest Floor

● Conducted one on one training with training department on quality views in Harvest Floor and Fabrication room.

● GR Knife qualification

● MSA training






Education

JBS
Brooklyn, Melbourne, VIC

High School Diploma -

Marsden High School
West Ryde, NSW
12.2008

Skills

  • Staff Training and Mentoring
  • Complaint Investigation
  • Flexibility and Availability
  • Meet Target/Improvements
  • Team Development
  • Corrective Actions
  • Process Improvements

Timeline

Food Safety Quality Assurance Officer in Charge

JBS
06.2023 - Current

Step up FSQAOIC/ Senior QA

JBS
01.2021 - 06.2023

JBS

High School Diploma -

Marsden High School
Katrina Mouradjallian