Katrina Trentham
NARANGBA,Queensland
Summary
Head of Human Resources known for productive and efficient task completion. Specialize in talent acquisition strategies, employee relations management, and organizational development. Excel in communication, leadership, and problem-solving to drive HR initiatives and foster positive work environments.
Overview
20
20
years of professional experience
Work History
Head of Human Resources
Arethusa College
Deception Bay, Queensland
04.2019 - Current
- Developed and implemented human resources policies and procedures.
- Reviewed job descriptions to ensure accuracy of position responsibilities.
- Oversaw recruitment, interviewing and hiring processes for new employees.
- Provided guidance on disciplinary actions and employee terminations when necessary.
- Ensured that all personnel files were up-to-date and compliant with applicable legal requirements.
- Created a positive work environment by promoting collaboration among teams within the organization.
- Served as a liaison between management and staff to resolve issues in a timely manner.
- Communicated regularly with senior executives regarding staff morale, retention rates, turnover trends.
- Advised managers on best practices for managing their teams effectively while maintaining compliance with applicable laws.
- Coached and trained leaders in hiring and interviewing, talent and succession planning and performance management.
- Addressed and resolved escalated issues, leveraging strong conflict resolution and emotional intelligence.
- Advocated for employee needs and benefits, promoting engagement, transparency and interactive communication.
- Assisted in employee recruitment, hiring and interview processes.
- Scheduled meetings with employees to address concerns and grievances.
Recruitment Consultant
Auto Recruit
North Lakes, Queensland
10.2018 - 04.2019
- Conducted initial phone interviews with potential candidates to assess their skills and qualifications.
- Drafted job postings for clients, posted them on various online platforms, and screened resumes.
- Developed and maintained relationships with hiring managers to understand their needs and preferences.
- Maintained accurate records of all applicants' information throughout the recruitment process.
- Conducted reference checks for shortlisted candidates.
Facilitator & Assessor
Flight Centre Travel Academy
Brisbane, Queensland
10.2017 - 10.2018
- Facilitated group discussions and activities to ensure successful outcomes.
- Coordinated with stakeholders to ensure all expectations were met during the facilitation process.
- Organized materials and resources required for each session in advance.
- Maintained records of attendance, participation, and other relevant information.
- Provided timely follow-up after each session with participants, stakeholders, and other parties involved.
- Adapted instruction methods based on participant feedback and engagement levels.
- Supported learners by providing additional guidance where necessary.
Group Training Facilitator/HR Generalist
Sci-Fleet Toyota
Brisbane, Queensland
06.2008 - 10.2017
- Developed and implemented a comprehensive training curriculum for new hires.
- Conducted needs assessments to identify gaps in existing training programs.
- Facilitated group learning sessions, workshops, seminars, and orientations.
- Assessed employee performance during trainings and provided feedback.
- Established objectives for each training session and determined methods to evaluate effectiveness of the program.
- Maintained records of all staff members who attended training sessions and their respective outcomes.
- Ensured that all safety protocols were followed during trainings.
- Worked closely with employees after training to check on progress and provide further instruction.
- Supported onboarding of new employees by hosting orientation sessions.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Promoted a culture of continuous learning and improvement within the organization.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Conducted employee onboarding process, orientations, and exit interviews.
- Drafted and implemented HR policies in accordance with applicable laws.
National Trainer/Recruitment Consultant
Flight Centre Travel Group
Brisbane/Johannesburg, Queensland
09.2004 - 11.2007
- Developed and implemented training programs for national staff members.
- Created and delivered presentations to large audiences on a variety of topics related to the organization's mission and goals.
- Led workshops to promote team building among national personnel.
- Conducted needs assessments, identified gaps in employee knowledge, and designed customized training solutions.
- Evaluated performance before and after training initiatives were completed to assess their effectiveness.
- Collaborated with management teams to identify areas where additional training was needed.
- Worked one-on-one with new hires to support outcomes and efficiencies along with best practices.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Coordinated recruitment and placement of training program participants.
- Conducted initial phone interviews with potential candidates to assess their skills and qualifications.
- Developed and maintained relationships with hiring managers to understand their needs and preferences.
- Collaborated with department heads to ensure recruitment strategies were aligned with organizational objectives.
- Assisted in onboarding activities such as background checks, orientation sessions.
- Provided guidance to employers on interviewing techniques and selection criteria.
- Developed assessment tools designed to evaluate a candidate's suitability for a role.
Education
Diploma of HR Management -
Upskilled
Brisbane, QLDCert IV Training & Assessment TA40110 -
Rose Training
Brisbane, QLDCert IV Work & Safety -
Top Consulting Safety
Brisbane, QLDSkills
- Internal Communications
- Employee Relations
- Talent management
- Diversity and Inclusion
- Employee engagement
- Recruitment Strategies
REFERENCES
- Available on request
Timeline
Head of Human Resources
Arethusa College
04.2019 - Current
Recruitment Consultant
Auto Recruit
10.2018 - 04.2019
Facilitator & Assessor
Flight Centre Travel Academy
10.2017 - 10.2018
Group Training Facilitator/HR Generalist
Sci-Fleet Toyota
06.2008 - 10.2017
National Trainer/Recruitment Consultant
Flight Centre Travel Group
09.2004 - 11.2007
Diploma of HR Management -
Upskilled
Cert IV Training & Assessment TA40110 -
Rose Training
Cert IV Work & Safety -
Top Consulting Safety
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