Summary
Work History
Education
Skills
References
Timeline
Generic

Katrina Wettig

0400231845
Clarkson,WA

Summary

With 20+ years of experience in administration and customer service, I possess a solid foundation in delivering excellent support and ensuring customer satisfaction. Before transitioning to these roles, I refined my skills in the hospitality industry as a hotel receptionist and room attendant. This varied background has equipped me with a thorough understanding of managing administrative tasks, providing exceptional customer service, and maintaining a high level of professionalism. Now, I am actively seeking an opportunity to utilize my extensive experience and skills to make a valuable contribution to a dynamic organization.

Work History

Receptionist/ Clerk

Tint a Car
12.2013 - 10.2023
  • Serving retail customers both over counter and on telephone
  • Processing retail customer payments (Cash, Cheque and Epftos) also recording invoice and payments in MYOB
  • Preparing trade customer invoices (using MYOB) and warranties; Recording retail customer invoices and warranties in the Tint a Car Workshop Management System (WMS); Compiling statistical information required by head office; Handling email enquiries from both trade and retail customers.

Room Attendant

Joondalup Resort Hotel
05.1998 - 08.2001
  • Part time position whilst my young children where at school
  • Duties included ordering stock, cleaning guest’s rooms and working in laundry.

Business Owner/ Office Manager

Affordable Mini Bins
08.2001 - 09.2013
  • Over the past 12 years my husband and I have owned and operated our own, very successful Mini Skip Business
  • My key role was office manager, which involved looking after general everyday running of business and managing seven members of staff
  • Duties included: Customer Liaison, Wages, Invoicing, Telephone Orders, Book Keeping, problem solving and hiring of staff.

Hotel Receptionist

Roebuck Bay Resort
07.1990 - 06.1992
  • Duties included: Meeting and greeting house guests, Computer Check in and checkout of house guest, Switchboard operator and administration.

Education

Reckon – Quick books Training -

Microsoft Office Excel -

01.2013

Microsoft Office Word -

01.2013

Secretarial College -

01.1985

Cheltenham Girls High School -

01.1984

Skills

  • Professional Phone Etiquette
  • Retail Sales
  • Excellent Communications Skills
  • Time Management
  • Quick books / MYOB
  • Receptionist
  • Microsoft Outlook
  • Cash handling
  • Sales assistant

References

  • Hilary Whitwam, Tint A Car - Osborne Park, Business Owner, 0448 979691
  • Anne Dodd, St John of God Health Care, Clinical Nurse/ Staff Development Midwife, 0421 213382

Timeline

Receptionist/ Clerk

Tint a Car
12.2013 - 10.2023

Business Owner/ Office Manager

Affordable Mini Bins
08.2001 - 09.2013

Room Attendant

Joondalup Resort Hotel
05.1998 - 08.2001

Hotel Receptionist

Roebuck Bay Resort
07.1990 - 06.1992

Reckon – Quick books Training -

Microsoft Office Excel -

Microsoft Office Word -

Secretarial College -

Cheltenham Girls High School -

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Katrina Wettig0400231845