Katrina Zlatkovski
Bacchus Marsh,VIC
Summary
Adaptable professional with over 20 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the role at your company.
Overview
24
24
years of professional experience
Work History
Horticulture Team Member
GLG Green Life Group
Derrimut, Vic
08.2023 - 03.2024
- Planting, Pruning, Mulching, Garden Maintenance, Horticultural consultancy & management, Soil conditioning, Floral displays, Weed and pest control, Irrigation, Fertilizing, Propagating, Grounds maintenance, Horticulture, Open spaces, Sports turf, Property services, Environmental management.
Security Operation Centre Assistant
State Guard Security
Craigieburn, Vic
02.2022 - 09.2022
- Organizing site shift coverage, Staff queries solution, Site operation monitoring
Building Superintendent/Facilities Assistant
Collins Square
Melbourne, Vic
05.2018 - 06.2021
- Customer service - Meet & greet all tenants & guests face to face/phone, Morning building maintenance and function checks for daily operations, Commonwealth Bank, Transurban & Walker Corp morning Concierge cover, Day shift cover for the Transurban, Marsh Mercer, Commonwealth Bank and Walker Corp.
Security Supervisor
Fairfax at The Age
Melbourne, Vic
01.2017 - 04.2018
- Contract take over, implementing new procedures, developed new forms/templates, Supervisor to a team of nine staff members over a 24/7 365-day Rotating Roster, Head of Concierge - Customer service - Meet & greet all tenants & guests, oversee high profile visitor such as Prime Minister protection, Full awareness of surroundings - Monitoring OH&S, Hazard & Risk assessment, Advising cleaning staff of pending issues, logging/communicating any faults or issues, Building Chief Fire Warden, Oversee SIEMENS Si Pass Building automation systems, Programming, Movements, Card Reader, Trail Audits
Facilities/Show Room Co Ordinator
Fuji Xerox
Melbourne, Vic
02.2016 - 04.2017
- Operated multi-line phone system efficiently while managing high call volume, Maintained office and facilities supplies to keep optimum stock on hand, Schedule meeting rooms, conference rooms bookings and special events as needed, Coordinated catering needs for meetings or other special events held onsite, Check-in procedures to track visitors on premises
Security Concierge
Wilson Security
Melbourne, Vic
11.2011 - 11.2015
- High profile corporate security concierge, 1 Treasury Place, 121 Exhibition St - Dept Business and Innovation, Dept of Corrections, Dept of Justice, Dept of Transport, Dept of Responsible Gambling, State Revenue, First point of contact, greeting guests, Registering visitors, recording their personal details, Issuing access passes, Mail room, logging, screening, scanning, sorting and distribution duties, Implementing site policies and procedures, Staff training, Processing and programming tenants access cards, CCTV Monitoring, Contractor induction processes, Contractor access cards as per authorized, Work request, Key issuing, Building works requests & permits, Building Fire Panel Isolations, Monitoring and operations of the Building Fire Control Panel, Operating building BASS system, Building Access Controls, Passenger Lift Operation
Security Concierge
G4S
Melbourne, Vic
05.2011 - 11.2011
- As per above Concierge duties
Nursery Assistant
Trethowan Nursery
Plumpton, Vic
05.2010 - 01.2011
- Customer Service, Advised and guided customers about plant choices and care, Counter sales, Watering, feeding, Maintain plant records, Irrigation and climate control systems, Inspected plants to assess quality and health and identify signs of disease or pests, Maintained grounds and landscaping
Nursery Assistant
Farm View Nursery
Hoppers Crossing, Vic
01.2010 - 04.2010
- Completed require hours for my Practical Work Assessment, Supply Customer Service, Counter Sales, Answering Phones, Maintenance of Premises, Potting Duties, Documented watering, feeding and products used to maintain plant records, Propagated plants by gathering seeds and spores, Oversaw germination and stratification to trigger root growth and simulate natural conditions
Nursery Assistant
Western World Sand Soil and Stone
Deer Park, Vic
04.2008 - 12.2009
- As above Nursery duties
Nursery Assistant
Rockbank Discount Nursey
Rockbank, Vic
07.2004 - 04.2008
- Opening and closing duties, Overseeing complete overhaul and clean-up of the entire premises approx
- 3 acres, Stock ordering, Display arrangements of current stock, Advised and guided customers and various landscaping companies about plant choices & care
Nursery Assistant
Darley Greenery
Bacchus Marsh, Vic
09.2000 - 01.2004
- As above Nursery duties
Landscape Gardener
Rotary club Bacchus Marsh
Bacchus Marsh, Vic
02.2000 - 09.2000
- Designed and implemented landscape plans for project, Developed creative solutions for complex landscape designs, Created approx
- 3 km long granitic sand path, Operate drilling machine, Bob Cat, Tractor & Excavator, Shovelled, spread, and levelled soil, gravel and stones, Create and prepared garden beds, Applied mulch and other organic materials to support garden and landscape growth, Integrated new plantings landscaping designs, Planted trees, bushes, and flowers to beautify grounds, Planting of 3000 native shrubs, Installation of rabbit proof fences, Constructed and installed hardscaping elements such as retaining walls and walkways, Prepare and installed an approx
- 3 km long irrigation system alone, Public Relations, Marshal duties, on the day of Century of Federation celebrations Public Planting event of 160 Red Flowering Gums
Education
Horticulture Operations And Management Cert III -
La Trobe University
01.2010
Bacchus Marsh Secondary College -
Security Operations Cet IV -
Complex Training Academy
Security Control Room And Monitoring Operations -
Complex Training Academy
Frontline Business Management Cert IV -
Franklin Scholar
Skills
- Customer/client service
- Complaint resolution
- Maintenance
- Equipment Operation
- Workplace Safety
- Policies and procedures
Timeline
Horticulture Team Member
GLG Green Life Group
08.2023 - 03.2024
Security Operation Centre Assistant
State Guard Security
02.2022 - 09.2022
Building Superintendent/Facilities Assistant
Collins Square
05.2018 - 06.2021
Security Supervisor
Fairfax at The Age
01.2017 - 04.2018
Facilities/Show Room Co Ordinator
Fuji Xerox
02.2016 - 04.2017
Security Concierge
Wilson Security
11.2011 - 11.2015
Security Concierge
G4S
05.2011 - 11.2011
Nursery Assistant
Trethowan Nursery
05.2010 - 01.2011
Nursery Assistant
Farm View Nursery
01.2010 - 04.2010
Nursery Assistant
Western World Sand Soil and Stone
04.2008 - 12.2009
Nursery Assistant
Rockbank Discount Nursey
07.2004 - 04.2008
Nursery Assistant
Darley Greenery
09.2000 - 01.2004
Landscape Gardener
Rotary club Bacchus Marsh
02.2000 - 09.2000
Horticulture Operations And Management Cert III -
La Trobe University
Bacchus Marsh Secondary College -
Security Operations Cet IV -
Complex Training Academy
Security Control Room And Monitoring Operations -
Complex Training Academy
Frontline Business Management Cert IV -
Franklin Scholar