Katrina Zlatkovski

Maintained outdoor spaces, ensuring optimal appearance and health.

· Pruning

· Mowing

· Edging

· Brush cutting

· Blowing

· Mulching

· Horticultural consultancy & management

· Soil conditioning

· Weed control spraying

· Irrigation

· Fertilizing

· Grounds maintenance

· Horticulture

· Open spaces

· Sports turf

· Property services

Carried out tasks consistent with prior duties.

Carried out tasks consistent with prior duties

• Planting
• Floral displays.

• Organizing site shift coverage
• Staff queries solution
• Site operation monitoring

• Customer service: meet and greet face-to-face and by phone.
• Morning building maintenance and function checks for daily operations.
• Commonwealth Bank, Transurban, and Walker Corp morning concierge cover, day shift cover for the Transurban, Marsh Mercer, Commonwealth Bank, and Walker Corp.

• Contract takeover, implementing new procedures, and developing new forms/templates.
• Supervisor, team of nine staff 24/7, 365-day rotating roster.
• Head of Concierge - Customer service - Meet and greet high profile tenants, guests, escort visitors such as Prime Minister.
• OH&S, hazard, and risk assessment.
• Advising cleaning staff of pending issues, logging, and communicating any faults or issues.
• Building Chief Fire Warden.
• Oversee Siemens SiPass building automation systems.
• Programming, Movements, Card Reader, Trail Audits.

• Operated multi-line phone system efficiently while managing high call volume
• Maintained office and facilities supplies to keep optimum stock on hand
• Schedule meeting rooms, conference rooms bookings and special events as needed
• Coordinated catering needs for meetings or other special events held onsite
• Check-in procedures to track visitors on premises

• High profile corporate security concierge
• 1 Treasury Place
• 121 Exhibition St - Dept Business and Innovation, Dept of Corrections, Dept of Justice, Dept of Transport, Dept of Responsible Gambling, State Revenue
• First point of contact, greeting guests
• Registering visitors, recording their personal details
• Issuing access passes
• Mail room, logging, screening, scanning, sorting and distribution duties
• Implementing site policies and procedures
• Staff training
• Processing and programming tenants access cards
• CCTV Monitoring
• Contractor induction processes
• Contractor access cards as per authorized
• Work request, Key issuing
• Building works requests & permits
• Building Fire Panel Isolations
• Monitoring and operations of the Building Fire Control Panel
• Operating building BASS system, Building Access Controls
• Passenger Lift Operation

• As per above Concierge duties

Similar duties, as previously mentioned, at Rockbank Discount Nursery.

• Completed require hours for my Practical Work Assessment

• As above Nursery duties

• Opening and closing duties.
• Overseeing the complete overhaul and clean-up of the entire premises, approximately 3 acres.
• Daily duties include plant care, manual watering, maintenance, fertilizing, pruning, potting up, and pest and disease treatment.
• Stock ordering.
• Display arrangements of current stock.
• Advised and guided customers and various landscaping companies about plant choices and care.

• As above Nursery duties

• Designed and implemented landscape plans for project
• Developed creative solutions for complex landscape designs
• Created approx
• 3 km long granitic sand path
• Operate drilling machine, Bob Cat, Tractor & Excavator
• Shovelled, spread, and levelled soil, gravel and stones
• Create and prepared garden beds
• Applied mulch and other organic materials to support garden and landscape growth
• Integrated new plantings landscaping designs
• Planted trees, bushes, and flowers to beautify grounds
• Planting of 3000 native shrubs
• Installation of rabbit proof fences
• Constructed and installed hardscaping elements such as retaining walls and walkways
• Prepare and installed an approx
• 3 km long irrigation system alone
• Public Relations, Marshal duties, on the day of Century of Federation celebrations Public Planting event of 160 Red Flowering Gums