Summary
Overview
Work History
Education
Skills
Summary Of Abilities And Qualifications
Accomplishments
Personal Identification
Attributes
References
Timeline
Generic
Katrina Mishey Marie Sanchez

Katrina Mishey Marie Sanchez

Regents Park,QLD

Summary

Strong Communication; Expertise in computer use, writing skills, concise and articulate speech, document scanning, and extensive oral and written communication abilities. Good at adhering to precise directions that are given. An attentive listener and fast learner Excellent interpersonal abilities and the capacity to provide reliable advice.

Overview

1
1
year of professional experience

Work History

Trainee Court Networking

District Court of Ipswich
Ipswich, QLD
08.2024 - Current
  • Provided support to existing staff on various tasks and duties.
  • Computer proficiency, verifying legal professionals, and court attendees.
  • Offer proactive, sympathetic, and nonjudgmental assistance.
  • Encourage self-assurance in court users, help them meet their needs, and comply with regulations.
  • Encourage comprehension of legal procedures, help, and non-legal information.
  • Support people accessing and navigating court systems.
  • Give court users more authority and self-assurance in handling the demands of the court.

Legal Intake Officer Volunteer

TASC Legal & Social Justice Services
Ipswich, QLD
06.2024 - 08.2024
  • Responded to customer inquiries and provided assistance with the application process.
  • Ensured compliance with applicable laws, regulations, and policies governing intake activities.
  • Fielded phone calls, answered questions and took messages for officers and other departmental personnel.
  • Handled appointment scheduling and calendar changes for chief and other personnel.
  • Scheduled appointments for prospective clients in accordance with agency policies.
  • Conducted follow-up calls to ensure timely completion of all required paperwork.
  • Maintained accurate records of client interactions using case management software.
  • Provided guidance on eligibility criteria, regulations, and other program requirements.
  • Assisted in developing individualized service plans based on client needs assessment.
  • Verified income levels, employment status, and other pertinent data necessary for approval of services.
  • Collaborated with internal departments to coordinate services between multiple agencies.
  • Conducting conflict of interest checks. Handling telephone calls to potential clients to complete legal intake forms.
  • Scheduling appointments with solicitors. Greeting clients and listening to clients' concerns.

VOLUNTEER

AEIOU Foundation for children with Autism
Camira, Ipswich
07.2023 - 05.2024
  • Responsible for all tasks assigned to children's activities, including computer use, document scanning, making, cutting, and laminating specs and visuals.
  • Create certificates for any planned events, sometimes accepting calls from the parents.
  • Organizing the Centre for any occurrences that may take place.
  • Interacting with children and communicating with their parents, taking directions mostly from the assistant manager in any sort of job duties.
  • Provided assistance to staff in the daily operations of the organization.
  • Organized and maintained records of volunteer hours and donations.
  • Assisted with fundraising efforts, including event planning and donor outreach.

Education

Diploma in Law -

Charles Darwin University
Darwin, NT
03-2024

Certificate IV in Adult Tertiary Preparation -

TAFE Queensland
Toowoomba, QLD
02-2024

Diploma of Cabin Crew -

Cabin Crew Direct
04.2023

Gr. 11th and 12th Senior -

Our Lady of Fatima INC.
01.2022

Gr. 9th to Gr. 10th -

Mawaque High School
01.2020

Grade 6 to 7 Elementary -

Great Sheperd Academy
01.2017

Gr. 1st to Gr. 4th yr. Elementary -

Camachiles Elementary School
01.2014

Kindergarten and Preparation -

San Franciso
01.2010

Gr. 5th yr. Elementary -

Cedar hall Academy

Grade 8 High School -

Madapdap High School

Skills

  • Computer Skills
  • Operations Support
  • Answering Phones
  • Teamwork and Collaboration
  • Relationship Building
  • Adaptability and Dependability
  • Document Management
  • Deadline Adherence
  • Organized and Efficient
  • Filing and Recordkeeping
  • MS Office
  • Administrative Support
  • Public Speaking
  • Positive Attitude
  • Report Preparation
  • Team Collaboration
  • Training Program Design
  • Compliance regulations
  • Documentation And Reporting
  • Customer Relationship Management
  • Research abilities
  • Documentation ability
  • Performance Improvement
  • Technical skills
  • Active Learning
  • Maintaining Client Records
  • Attention to Detail
  • Microsoft Access
  • Client Needs Assessments
  • Issue Reporting
  • Active Listening
  • Client Assistance Referrals
  • Customer Service
  • Written Communication
  • Problem-solving abilities
  • Self Motivation
  • Interpersonal Communication
  • Documentation skills
  • Grant Reporting
  • Problem-solving aptitude
  • Policy understanding
  • Behavioral Intervention
  • Problem-Solving
  • Grant Writing
  • Risk Assessment
  • Organizational Skills
  • Interpersonal Skills
  • Reliability
  • Time Management
  • Multitasking
  • Effective Communication

Summary Of Abilities And Qualifications

  • Strong Communication; Expertise in computer use, writing skills, concise and articulate speech, document scanning, and extensive oral and written communication abilities.
  • Good at adhering to precise directions that are given.
  • An attentive listener and fast learner
  • Excellent interpersonal abilities and the capacity to provide reliable advice.

Accomplishments

  • Diploma in Cabin Crew
  • Certificate IV in Adult Tertiary Preparation
  • With Honors - Year 9 to year 11
  • Top 2 – Year 8
  • Quiz bee participation – Year 8
  • Top 8 – Year 5
  • NDIS Working card.
  • Blue Care card holder

Personal Identification

07/07/05, Single, Filipino, English, Tagalog, Kapampangan

Attributes

  • Working as a volunteer in an environment surrounded by professionals and skilled individuals such as therapists, lead educators, and Centre managers, and following orders mostly from the assistant managers.
  • Hardworking, willing to gain knowledge, and open to constructive criticism for personal development.
  • A dependable person who takes responsibility for all the duties to which she was assigned.
  • Ensures that every job is completed on time.
  • Effective communication skills, both verbal and oral

References

References available upon request.

Timeline

Trainee Court Networking

District Court of Ipswich
08.2024 - Current

Legal Intake Officer Volunteer

TASC Legal & Social Justice Services
06.2024 - 08.2024

VOLUNTEER

AEIOU Foundation for children with Autism
07.2023 - 05.2024

Diploma in Law -

Charles Darwin University

Certificate IV in Adult Tertiary Preparation -

TAFE Queensland

Diploma of Cabin Crew -

Cabin Crew Direct

Gr. 11th and 12th Senior -

Our Lady of Fatima INC.

Gr. 9th to Gr. 10th -

Mawaque High School

Grade 6 to 7 Elementary -

Great Sheperd Academy

Gr. 1st to Gr. 4th yr. Elementary -

Camachiles Elementary School

Kindergarten and Preparation -

San Franciso

Gr. 5th yr. Elementary -

Cedar hall Academy

Grade 8 High School -

Madapdap High School
Katrina Mishey Marie Sanchez