Summary
Overview
Work History
Education
Skills
Certification
Golf
Languages
Timeline
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Katsu Hirobe

Stirling ,WA

Summary

Dedicated driver with a clean record and exceptional customer service skills, honed at the Mining Industry. Proven ability to optimize routes and enhance fuel efficiency, achieving timely deliveries. Adaptable and reliable, I foster strong client relationships while adhering to safety protocols and maintaining vehicle integrity. Committed to continuous improvement and operational excellence.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Driver

Mining Industry
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Reduced delivery times with careful planning and route optimization.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.

Bus Driver

Bus Company
05.2025 - Current

Operated buses on scheduled routes with precision.

Education

Yr 10 - Yr 10

Tarramurra High Schools
NSW

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Schedule management
  • Basic vehicle repairs
  • Heavy lifting
  • Fuel efficiency
  • DOT compliance
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Shipping and packaging
  • Customer rapport
  • Passenger assistance
  • Strategic planning
  • CDL license
  • Route logs
  • Appointment scheduling
  • Language fluency
  • Attention to detail
  • Processes and procedures
  • Team building
  • Conflict resolution
  • Staff development
  • Database management
  • Business management
  • Type vehicles expertise
  • Account penetration
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Physical stamina
  • Traffic laws
  • Patience and tact
  • Emergency response
  • Basic vehicle maintenance
  • Maintenance and repair
  • Passenger guidance
  • Driving and transportation
  • Confidentiality
  • Delivery pickup
  • Safe driving techniques
  • Load monitoring
  • Passenger support
  • Daily logging
  • Load securing
  • Continuous improvement
  • Multitasking Abilities
  • Interpersonal skills
  • Self motivation
  • Teamwork and collaboration
  • Effective communication
  • Problem-solving abilities
  • Excellent communication
  • Passenger safety
  • Transportation regulations
  • Multitasking
  • Vehicle maintenance and repair
  • Organizational skills
  • Critical thinking
  • Cargo loading
  • Decision-making
  • Active listening
  • Reliability
  • Team collaboration
  • Accident reporting
  • Written communication
  • Task prioritization
  • Interpersonal communication
  • Analytical thinking

Certification

Hr license

Ptd

White card

First aid

WWC

Golf

As my hobbies

Languages

Japanese
Native or Bilingual

Timeline

Bus Driver

Bus Company
05.2025 - Current

Driver

Mining Industry

Yr 10 - Yr 10

Tarramurra High Schools
Katsu Hirobe