Katy Cook

• Covid Cleaning
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Improved office cleanliness by performing thorough daily and weekly cleaning tasks.
• Upheld high standards of cleanliness through daily cleaning tasks, including dishwashing, sweeping, and mopping kitchen floors.

• Register operator, cash handling, Eftpos transactions
• Making sure every customer that enters our store is welcomed
• Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
• Developed strong relationships with customers, establishing trust and loyalty through attentive service.

• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.
• Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
• Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
• Used RF scanners to track orders and verify accuracy.
• Verified proper labeling and identification on all orders before shipment.

Open & Closed store, worked by myself as it is a small store.

• Maintained strong customer relations and effective customer service
• Directed cleaning, restocking, and customer service