Katy Gao
Doncaster,VIC
Summary
An enthusiastic and highly adaptable Speech-Language pathologist, committed to delivering patient-centered care across all facets of my practice. As a Speech-Language Pathologist with a Master's degree from the University of Melbourne, I've engaged in diverse clinical experiences that have honed my skills in assessing and working with a broad caseload encompassing both adult and paediatric populations. Adaptable and receptive to feedback, I thrive on continuous learning, fostering collaborative relationships, and working effectively in a team. My dedication to improving the well-being of individuals aligns seamlessly with my commitment to personal and professional growth. Motivated and passionate, I am eager to contribute my skills and pursue ongoing learning opportunities to make a positive impact as an SLP.
Overview
9
9
years of professional experience
Work History
Speech Pathology Placement - Entry
Blossom Flourish Grow -Paediatric Multidisciplinary Allied health Clinic
Warragul , Victoria
2023.11 - 2023.12
- Caseload: Children with neuro-atypical disabilities such as but not limited to; ASD, ADHD, ODD, GDD.
- Participated in individual sessions, joint sessions with OT, group sessions, assessments, and consultations with parents and teachers.
- Independent management of up to 4 clients a day in clinical and school settings.
- Observed clients in natural settings such as school or home environments in order to evaluate performance levels outside of a clinical setting.
- Collaborated with other health professionals to ensure optimal care for clients.
- Documentation included the development of session plans with SMART goals, progress notes, and report writing for assessments (CELF-5 and CTOPP2).
- Participated in project work, creating social media posts and posters informing parents about early language skills.
Speech Pathology Placement - Entry
Heidelberg Repatriation Hospital - Subacute Inpatients
Ivanhoe , VIC
2023.08 - 2023.09
- Caseload: Geriatric population with multiple wards including rehabilitation, dementia, aged care, and acute. In addition, the mental health ward, predominately dedicated for retired servicemen.
- Observations for VFSS, FEES, and videostroboscopy.
- Worked with a variable caseload including patients with dysphagia, dysphasia, AOS, dysarthria, and cognitive-communication deficits.
- Independent management of familiar patients including pre-session preparation, session, post-session follow-up, documentation, and handover.
- Participated in individual consultations, group therapy, and ward-based and departmental caseload meetings.
- Attended meetings with family members regarding progress updates. Engaged in follow-up conversations with caregivers to gather insights into the patient's pre-morbid condition, addressing knowledge gaps and adjusting therapy accordingly.
- Provided comprehensive education to caregivers on communication and swallowing strategies.
- Collaborated with other health professionals to ensure optimal care for clients.
- Administered standardized tests such as the WAB, CAT, CLQT.
- Documentation included the development of session plans for therapy patients, accurate completion of hospital-based documentation, and completion of multidisciplinary and speech pathology discharge summaries
Speech Pathology Placement - Intermediate
Applied Communication Skills
Fairfield , VIC
2023.02 - 2023.03
- Caseload: Adult caseload working on a range of areas including speech; dysarthria, AOS, language, dysphagia, voice, and AAC.
- Participated in individual sessions in the clinical setting, through telehealth and home visits. Independent management of familiar patients including pre-session preparation, assessment, therapy, and documentation.
- Documentation included the development of session plans, therapy PowerPoint for telehealth, progress notes, and assessment reports.
- Administered standardized tests such as the TASIT Ax, CAPEV, Babcock Story recall, Montreal Cognitive Ax, Latrobe Communication Questionnaire, Dysarthria impact scale.
Speech Pathology Placement – Intermediate
De Silva Kids Clinic
Mill Park , VIC
2022.11 - 2022.12
- Caseload: A mix of private and NDIS clients, working on a range of areas including language, emotional literacy/regulation, speech, play skills, behavior, AAC, and social skills.\
- Participated in 1:1 sessions under supervision providing therapy, completing assessments (CELF5, RAPT), and consulting with parents.
- Educated families on strategies they can use at home to help their children improve their communication abilities.
- Documentation included session plans, SOAP progress notes, information for parents, blog posts, and the development of home activity books for clients (Christmas project).
Speech Pathology Placement - Novice
Monash Health - Moorabbin Hospital
Melbourne , VIC
2022.08 - 2022.10
- Caseload: Primarily inpatient adult caseload covering acute medicine, oncology, and surgical units with some exposure to head and neck and laryngectomy.
- Shadowing assessment and review sessions
- Documentation included the development of session plans for therapy patients and hospital based documentation of review sessions.
- Monitored the progress of patients during review sessions and reported findings to the supervising Speech Pathologist.
- Assisted Speech Pathologist with patient assessments and evaluations.
- Completed case history and bulbar assessments in initial assessments.
Customer Service Cashier
Coles
Doncaster , VIC
2018.08 - 2022.08
- Greeted customers and provided friendly customer service.
- Worked collaboratively in a team.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
- Managing POS processes, and ACO.
- Participated in stocktakes.
Receptionist
Pink Laser Clinic
Doncaster , VIC
2021.11 - 2022.02
- Managed time and room allocation in an organized manner,
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance. Professionally handled customer complaints.
- Answered questions about products and promotions and resolved customer queries.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided assistance in updating website interface.
Sales Assistant
Pandora
Melbourne , VIC
2018.08 - 2019.02
- Delivered exceptional customer experience to shoppers.
- Helped customers find specific products, answered questions, and offered product advice.
- Supported visual merchandise changes as requested by the store manager.
- Greeted customers and assisted with product selection.
- Cross-sold and Up-sold products.
- Resolved customer concerns proactively.
- Achieved KPI.
Sales Assistant
Myer
Melbourne , VIC
2015.06 - 2015.11
- Ensured a high level of customer satisfaction
- Maintain outstanding department condition and visual merchandising standards
- Managed POS processes.
- Participated in Stocktakes and ensured stock levels were well-maintained
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Master of Speech Pathology -
University of Melbourne
Melbourne, VIC2023-12
Bachelor of Science - Physiology
University of Melbourne
Melbourne, VIC2021-12
High School Diploma -
Genazzano FCJ College
Melbourne2017-12
Skills
- Problem-Solving
- Continuous Improvement
- Teamwork and Collaboration
- Time Management
- Team Collaboration
- Professionalism
- Excellent Communication
- Adaptability and Flexibility
- Proficient in Microsoft Office
- Chinese Mandarin (fluent)
- Working with Children Check
- Valid National Police Check
Languages
Chinese (Mandarin)
Native/ Bilingual
References
College's; Email: phoebe@blossomflourishgrow.com.au
Timeline
Speech Pathology Placement - Entry
Blossom Flourish Grow -Paediatric Multidisciplinary Allied health Clinic
2023.11 - 2023.12
Speech Pathology Placement - Entry
Heidelberg Repatriation Hospital - Subacute Inpatients
2023.08 - 2023.09
Speech Pathology Placement - Intermediate
Applied Communication Skills
2023.02 - 2023.03
Speech Pathology Placement – Intermediate
De Silva Kids Clinic
2022.11 - 2022.12
Speech Pathology Placement - Novice
Monash Health - Moorabbin Hospital
2022.08 - 2022.10
Receptionist
Pink Laser Clinic
2021.11 - 2022.02
Customer Service Cashier
Coles
2018.08 - 2022.08
Sales Assistant
Pandora
2018.08 - 2019.02
Sales Assistant
Myer
2015.06 - 2015.11
Master of Speech Pathology -
University of Melbourne
Bachelor of Science - Physiology
University of Melbourne
High School Diploma -
Genazzano FCJ College
Similar Profiles
Boratjon ErmatovBoratjon Ermatov
General Surgeon at Multidisciplinary Clinic of the Tashkent Medical Academy and Multidisciplinary private clinic ERAMedGeneral Surgeon at Multidisciplinary Clinic of the Tashkent Medical Academy and Multidisciplinary private clinic ERAMed
Cooper SmithCooper Smith
Disability Support Worker at Pay Grow FlourishDisability Support Worker at Pay Grow Flourish
Brittany DarrBrittany Darr
General Manager of Operations at Blossom & Grow Fashion BoutiqueGeneral Manager of Operations at Blossom & Grow Fashion Boutique