Katy Gao
Doncaster,VIC
Summary
An enthusiastic and highly adaptable Speech-Language pathologist, committed to delivering patient-centered care across all facets of my practice. As a Speech-Language Pathologist with a Master's degree from the University of Melbourne, I've engaged in diverse clinical experiences that have honed my skills in assessing and working with a broad caseload encompassing both adult and paediatric populations. Adaptable and receptive to feedback, I thrive on continuous learning, fostering collaborative relationships, and working effectively in a team. My dedication to improving the well-being of individuals aligns seamlessly with my commitment to personal and professional growth. Motivated and passionate, I am eager to contribute my skills and pursue ongoing learning opportunities to make a positive impact as an SLP.
Overview
9
9
years of professional experience
Work History
Speech Pathology Placement - Entry
Blossom Flourish Grow -Paediatric Multidisciplinary Allied health Clinic
Warragul, Victoria
11.2023 - 12.2023
- Caseload: Children with neuro-atypical disabilities such as but not limited to; ASD, ADHD, ODD, GDD.
- Participated in individual sessions, joint sessions with OT, group sessions, assessments, and consultations with parents and teachers.
- Independent management of up to 4 clients a day in clinical and school settings.
- Observed clients in natural settings such as school or home environments in order to evaluate performance levels outside of a clinical setting.
- Collaborated with other health professionals to ensure optimal care for clients.
- Documentation included the development of session plans with SMART goals, progress notes, and report writing for assessments (CELF-5 and CTOPP2).
- Participated in project work, creating social media posts and posters informing parents about early language skills.
Speech Pathology Placement - Entry
Heidelberg Repatriation Hospital - Subacute Inpatients
Ivanhoe, VIC
08.2023 - 09.2023
- Caseload: Geriatric population with multiple wards including rehabilitation, dementia, aged care, and acute. In addition, the mental health ward, predominately dedicated for retired servicemen.
- Observations for VFSS, FEES, and videostroboscopy.
- Worked with a variable caseload including patients with dysphagia, dysphasia, AOS, dysarthria, and cognitive-communication deficits.
- Independent management of familiar patients including pre-session preparation, session, post-session follow-up, documentation, and handover.
- Participated in individual consultations, group therapy, and ward-based and departmental caseload meetings.
- Attended meetings with family members regarding progress updates. Engaged in follow-up conversations with caregivers to gather insights into the patient's pre-morbid condition, addressing knowledge gaps and adjusting therapy accordingly.
- Provided comprehensive education to caregivers on communication and swallowing strategies.
- Collaborated with other health professionals to ensure optimal care for clients.
- Administered standardized tests such as the WAB, CAT, CLQT.
- Documentation included the development of session plans for therapy patients, accurate completion of hospital-based documentation, and completion of multidisciplinary and speech pathology discharge summaries
Speech Pathology Placement - Intermediate
Applied Communication Skills
Fairfield, VIC
02.2023 - 03.2023
- Caseload: Adult caseload working on a range of areas including speech; dysarthria, AOS, language, dysphagia, voice, and AAC.
- Participated in individual sessions in the clinical setting, through telehealth and home visits. Independent management of familiar patients including pre-session preparation, assessment, therapy, and documentation.
- Documentation included the development of session plans, therapy PowerPoint for telehealth, progress notes, and assessment reports.
- Administered standardized tests such as the TASIT Ax, CAPEV, Babcock Story recall, Montreal Cognitive Ax, Latrobe Communication Questionnaire, Dysarthria impact scale.
Speech Pathology Placement – Intermediate
De Silva Kids Clinic
Mill Park, VIC
11.2022 - 12.2022
- Caseload: A mix of private and NDIS clients, working on a range of areas including language, emotional literacy/regulation, speech, play skills, behavior, AAC, and social skills.\
- Participated in 1:1 sessions under supervision providing therapy, completing assessments (CELF5, RAPT), and consulting with parents.
- Educated families on strategies they can use at home to help their children improve their communication abilities.
- Documentation included session plans, SOAP progress notes, information for parents, blog posts, and the development of home activity books for clients (Christmas project).
Speech Pathology Placement - Novice
Monash Health - Moorabbin Hospital
Melbourne, VIC
08.2022 - 10.2022
- Caseload: Primarily inpatient adult caseload covering acute medicine, oncology, and surgical units with some exposure to head and neck and laryngectomy.
- Shadowing assessment and review sessions
- Documentation included the development of session plans for therapy patients and hospital based documentation of review sessions.
- Monitored the progress of patients during review sessions and reported findings to the supervising Speech Pathologist.
- Assisted Speech Pathologist with patient assessments and evaluations.
- Completed case history and bulbar assessments in initial assessments.
Customer Service Cashier
Coles
Doncaster, VIC
08.2018 - 08.2022
- Greeted customers and provided friendly customer service.
- Worked collaboratively in a team.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
- Managing POS processes, and ACO.
- Participated in stocktakes.
Receptionist
Pink Laser Clinic
Doncaster, VIC
11.2021 - 02.2022
- Managed time and room allocation in an organized manner,
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance. Professionally handled customer complaints.
- Answered questions about products and promotions and resolved customer queries.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided assistance in updating website interface.
Sales Assistant
Pandora
Melbourne, VIC
08.2018 - 02.2019
- Delivered exceptional customer experience to shoppers.
- Helped customers find specific products, answered questions, and offered product advice.
- Supported visual merchandise changes as requested by the store manager.
- Greeted customers and assisted with product selection.
- Cross-sold and Up-sold products.
- Resolved customer concerns proactively.
- Achieved KPI.
Sales Assistant
Myer
Melbourne, VIC
06.2015 - 11.2015
- Ensured a high level of customer satisfaction
- Maintain outstanding department condition and visual merchandising standards
- Managed POS processes.
- Participated in Stocktakes and ensured stock levels were well-maintained
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Master of Speech Pathology -
University of Melbourne
Melbourne, VIC12-2023
Bachelor of Science - Physiology
University of Melbourne
Melbourne, VIC12-2021
High School Diploma -
Genazzano FCJ College
Melbourne12-2017
Skills
- Problem-Solving
- Continuous Improvement
- Teamwork and Collaboration
- Time Management
- Team Collaboration
- Professionalism
- Excellent Communication
- Adaptability and Flexibility
- Proficient in Microsoft Office
- Chinese Mandarin (fluent)
- Working with Children Check
- Valid National Police Check
Languages
Chinese (Mandarin)
Native/ Bilingual
References
College's; Email: phoebe@blossomflourishgrow.com.au
Timeline
Speech Pathology Placement - Entry
Blossom Flourish Grow -Paediatric Multidisciplinary Allied health Clinic
11.2023 - 12.2023
Speech Pathology Placement - Entry
Heidelberg Repatriation Hospital - Subacute Inpatients
08.2023 - 09.2023
Speech Pathology Placement - Intermediate
Applied Communication Skills
02.2023 - 03.2023
Speech Pathology Placement – Intermediate
De Silva Kids Clinic
11.2022 - 12.2022
Speech Pathology Placement - Novice
Monash Health - Moorabbin Hospital
08.2022 - 10.2022
Receptionist
Pink Laser Clinic
11.2021 - 02.2022
Customer Service Cashier
Coles
08.2018 - 08.2022
Sales Assistant
Pandora
08.2018 - 02.2019
Sales Assistant
Myer
06.2015 - 11.2015
Master of Speech Pathology -
University of Melbourne
Bachelor of Science - Physiology
University of Melbourne
High School Diploma -
Genazzano FCJ College
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