Katy Victoria Mayor

• Meeting and greeting clients and their dogs
• Supervision and stimulation of the dogs during the day
• Payroll
• Rosters
• Employing staff
• Supervision and education of staff

• Studying Certificate IV Veterinary Nursing

• Maintaining the management information system, Mortgage Broking Customer Relationship Management (CRM)
• Answering incoming calls and dealing with enquiries
• Diary management
• General office administration duties

• Checking in passengers for Singapore Airlines, Thai Airways and Air Asia (both Economy & Business Class)
• Assisting special needs passengers
• Boarding Control

Reservations and ticketing for Air New Zealand

• Checking in passengers for Air New Zealand passengers
• Domestic and International
• Assisting special needs passengers
• Reservations and ticketing for domestic flights, using Carina Reservations Systems
• Disruption handling

• Company Overview: Multi-function gym, with a large diverse membership
• Greeting members
• Maintaining stock
• Composing monthly newsletter
• General reception tasks
• Multi-function gym, with a large diverse membership

• Checking in passengers
• Assisting special needs passengers
• Dispatching flights

• Cleaning kennels and cattery
• Dog grooming including a mobile grooming service
• Care of the animals
• Customer service including taking bookings over the phone, check in and check out of the animals