Katy WHITTAKER
Hazelwood Park,SA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Extensive understanding of complex families with a proven work history of trauma informed practice. Favouring a strengths perspective in all client facing decision making. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Program Manager
Infinity Community Solutions
08.2022 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
Lead Practitioner
Junction Australia
04.2006 - 08.2022
- Managed budgets and resources efficiently, ensuring optimal allocation across various projects within the department.
- Led cross-functional teams with diverse skill sets, fostering collaboration and ensuring timely project delivery.
- Evaluated industry trends and competitor activities to identify new business opportunities or areas requiring adaptation of existing strategies.
- Ensured compliance with industry regulations while maintaining best practices by conducting thorough audits on current procedures.
Education
Graduate Certificate - Developmental Trauma
Australian Childhood Foundation
01.2016
Certificate 1V - Training And Assessment
Adelaide Training And Employment Centre
07.2013
Diploma of Management -
AWC
04.2011
Diploma - Youth Work
TAFE SA
Port Pirie, SA09.2009
Skills
Crisis intervention and response including after hour emergencies
- Short and long term interventions
- Trauma informed Practitioner, including intergenerational trauma on families
- Culturally sensitive
- Negotiation
- Stakeholder and family engagement
- Conflict resolution
- Critical thinking
- Reflective practice
- Active listening
- Case management
- Operational leadership,
- Financial delegation
- Problem-Solving
- Program Leadership
- Flexible and Adaptable
- Multi disciplinary practitioner
- Stakeholder Communications
Timeline
Program Manager
Infinity Community Solutions
08.2022 - Current
Lead Practitioner
Junction Australia
04.2006 - 08.2022
Graduate Certificate - Developmental Trauma
Australian Childhood Foundation
Certificate 1V - Training And Assessment
Adelaide Training And Employment Centre
Diploma of Management -
AWC
Diploma - Youth Work
TAFE SA
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