Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katyana Schultz Goodger

Blackalls Park,NSW

Summary

Skilled in case management and communication, I excelled at Uniting Aged Care, enhancing client well-being through tailored interventions and advocating for their rights. My proactive approach in coordinating care and conducting biopsychosocial assessments led to significant improvements in service delivery and client satisfaction.

Overview

4
4
years of professional experience

Work History

Community Support Partner

Uniting Aged Care
06.2022 - Current
  • Provided complex case management and coordination to vulnerable clients.
  • Responsible for coordinating the Social and Affordable Housing program supported clients to maintain their tennency onducted biospsychosocial assessment

  • Advocated for clients to assure respected rights and wishes.
  • Maintained accurate case documentation, ensuring compliance with the Aged Care Standards.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Monitored clients' progress and adapted care plans to meet changing needs.
  • Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits.
  • Contributed to policy development efforts within the organization or broader community context, advocating for systemic change that would benefit clients'' needs more effectively over time.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Collaborated with multidisciplinary teams to provide comprehensive support for clients.

Support Advisor

Uniting Aged Care
09.2020 - 06.2022
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
  • Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
  • Collaborated with interdisciplinary team members for comprehensive patient-centered care approach.
  • Proactively identified potential risks or issues in the provision of home-based care, implementing corrective actions as necessary.

Education

Bachelor of Social Work - Bachelor of Social Work (Hons)

University of Newcastle
Newcastle, NSW
12.2019

Skills

  • Case Management
  • Person centred care
  • Active Listening
  • Knowledge of government legislation
  • Client Advocacy
  • Critical reflection

Timeline

Community Support Partner

Uniting Aged Care
06.2022 - Current

Support Advisor

Uniting Aged Care
09.2020 - 06.2022

Bachelor of Social Work - Bachelor of Social Work (Hons)

University of Newcastle
Katyana Schultz Goodger