KAUNG SET LUU
Melourne,VIC
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Detailed Sales Consultant well-known for providing interesting product demonstrations and convincing leads to make purchases. Reliable, quick-paced and team-oriented. Eager to participate in group-focused efforts to expand revenue and grow relationships. Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable, and entrepreneurial nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Consultant
AIDACARE
MELBOURNE/CLIFTON HILL, VIC
04.2024 - Current
- Provided excellent customer service to showroom visitors by answering questions and addressing concerns.
- Created an inviting atmosphere in the showroom by arranging furniture, artwork, and other displays.
- Assisted customers in making informed decisions regarding products based on their needs and preferences.
- Maintained accurate records of customer orders and payments.
- Kept up-to-date with new products and services available at the showroom.
- Analyzed customer feedback data from surveys to improve customer satisfaction ratings.
- Kept showroom and sales floor clean and well-organized.
- Demonstrated technical features of products to customers in order to increase sales.
- Greeted customers upon entering the showroom and provided them with product information.
Retail Sales Associate
MYER
MELBOURNE, VIC
09.2023 - Current
- Assisted customers with finding the right product for their needs.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Greeted customers upon entering the store and provided assistance.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Team Supervisor
MACHI ST KILDA
MELBOURNE, VIC
02.2022 - 07.2023
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Cleared away dirty dishes from tables after each course was finished.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Ensured all dishes were prepared according to recipe standards.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Suggested additional items to customers based on their preferences and needs.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Informed customers about specials, upselling additional food and drink items.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Education
BACHELOR OF BUINESS (ORGANISATIONAL PSYCHOLOGY) - Industrial And Organizational Psychology
Deakin University
Melbourne, VIC09-2025
Skills
- Territory expansion
- Customer liaison
- Sales funnel management
- Demonstrations
- Referral generation
- Account reconciliation
- Product and service sales
- Sales strategies
- Customer relationship management
- Sales analysis
- Consultative sales
Languages
English
Professional
BURMESE
Native/ Bilingual
Certification
- HAVE GET DRIVER LICENSE IN EARLY OF 2025.
- CERTIFICATE IN BUSINESS
- FOOD HANDELING CERTIFICATE
Affiliations
- KNOW MANAING OF CLUB AND EVENT PLANED DUE TO TAKING DIRECTOR ROLE IN UNIVERSITY OF MELBPOURNE MYANMAR STUDENT ASSOCIATION
- KNOW BASE KNOWLEDGE IN REAL ESTATE DUE TO INTEREST AND GOING INTERNS WITH PROFESSION
References
References available upon request.
Timeline
Sales Consultant
AIDACARE
04.2024 - Current
Retail Sales Associate
MYER
09.2023 - Current
Team Supervisor
MACHI ST KILDA
02.2022 - 07.2023
- HAVE GET DRIVER LICENSE IN EARLY OF 2025.
- CERTIFICATE IN BUSINESS
- FOOD HANDELING CERTIFICATE
BACHELOR OF BUINESS (ORGANISATIONAL PSYCHOLOGY) - Industrial And Organizational Psychology
Deakin University
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