Kausal Patel
Gables
Summary
Highly skilled, qualified, and committed employee with extensive experience in supply chain operations, sales/customer service, and the supply chain industry. Seeking a position within a reputable company. Possess excellent proven skills in communication, time management, customer service, organization, adaptability, and working under pressure. Goal is to apply these skills and actively develop new ones while working collaboratively in a team environment, aligning with business strategies and goals. Driven to continuously grow and thrive as an ambitious and energetic individual. Professional supply chain specialist with strong expertise in demand planning, inventory management, and logistics coordination. Track record of fostering team collaboration and consistently delivering results. Adaptability and reliability enable effective response to evolving business needs. Proficient in ERP systems, data analysis, and process optimization. Recognized for strategic thinking and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Supply Chain Planner
Arrotex Pharmaceuticals
08.2024 - Current
- Support and contribute to the business S&OP process led by Sales
- Review and identify product anomalies or trends that may have detrimental effect on the main objectives of achieving maximum supply service levels to customers and high stock turns
- Raise and maintain purchase orders for products in line with the agreed stockholding criteria and MRP perimeters
- Agree scheduling with suppliers and chase through orders to ensure continuity of supply and order deadlines are met
- Monitor inventory levels and take immediate action with suppliers, internal departments to expedite or de-expedite orders for planned orders that are above or below target for minimizing out of stocks or excess stock levels
- Hold and lead regular supplier’s collaboration meetings with Suppliers to review product scheduling their performance and work constructively on methods to lift performances
- Be the key contact for supplier communication to ascertain product and dispatch confirmations and resolution of any supply issues
- Ensure Arrotex ERP systems (Dynamics 365 Business central) reflect accurate and up to date data related to purchase orders, forecast and delivery dates
- Manage the implementation and discontinuation of products changeovers, whilst maximizing service and minimizing obsolete stock
- Communicate ongoing service levels to the business providing details of resolution and impact on the business
- Build key relationships with suppliers, operations, and the sales team to deliver the right stock levels to support Arrotex sales objectives
- Provide great service by working closely with suppliers to understand their supply chain and identify opportunities that provide mutual benefit to both businesses
- Work with suppliers to ensure timely delivery of products to our warehouse to support our customers
- Deliver a weekly accurate and up to date supply chain update to support the sales plan and in line with the stock levels
- Deliver the right balance of service, cost, stock, and responsiveness on behalf of Arrotex suppliers to customers
- Responsible for working with suppliers to ensure they have the required materials, capacity and facility to support Arrotex sales plan
- Provide suppliers with a stock demand plan based on the forecasted sales and stock levels
- Support the wider Arrotex operation team by providing visibility and resolution on any risks to service
- Develop a culture of continuous improvement within our supplier base and internal stakeholders
- Implement and lead monthly supplier meetings and work with suppliers to drive agreed KPIs
- Implement a balance scorecard with suppliers to agree requirements on key metrics and drive improvement where required
- Work with key stakeholders within the operations team to ensure they are all working to one plan
Purchasing Officer
API Pharmaceuticals
01.2019 - Current
- Generating weekly replenishment and bulk purchase orders for supplier in SAP
- Communicating between BDM’s and operation team regarding time frames of delivery and stock availability using WMS (Manhattan) and SAP
- Escalating variances between invoices and stock receipt with operations team and supplier
- Maintaining stock level according to inbound capacity and DC budget
- Scheduling fixed spots for regular deliveries of major suppliers by communicating with DC to maintain stock requirements
- Negotiating bulk buying deals with suppliers
- Resolving customer queries in relation to short supplies or damaged goods
- Planning seasonal and promotional stock requirements with supplier and prepare DC stock levels prior seasonal and promotional period of the year
Specialist
API Pharmaceuticals
05.2016 - 01.2019
- Performing one or multiple following duties to assist zone leaders and DC managers to achieve high performance DC operations
- Inbound duties: Create Asn using SAP and Micro strategy from customer invoices for receiving staff of 20 every day
- Clearing all inbound delivery reports, investigating stock discrepancies, resolving receiving and decanting error using WMS, Kisfot and SAP
- Verification of inbound orders received and generate claims to supplier i.e
- Damaged stock received, short supply, wrong stock or over supplied
- Provide training to new inbound staff members and provide retraining to existing staff whenever there is system upgrade or changes done
- Plan and assign delivery times to suppliers in WMS for more than 500 suppliers every week
- Delegate daily replenishment task to team of 20 MHE operators
- Prioritize tasks to avoid delays in stock pick for daily customer routes
- Complete stock put aways in 48-hour window for all received orders for customer availability
- Help DC to achieve daily short pick percentage to zero or less than 0.5 percent
- Bulk orders processing: Managing start to end DC supply process for bulk clients from suppliers to customer
- (Processing stock worth 50 million a year)
- Create and execute order process according to individual customer requirements which doesn’t disrupts daily warehouse operations
- Communicating with customer service team and resolve customer queries
- Deliver orders before customer deadline
- Inventory duties: Adding and writing off stock requests from receiving, decanting, picking areas
- Setting minimum and maximum stock levels of articles to achieve optimum system outcomes
- Clearing inbound health checks
Officer Cashier
Woolworths
01.2015 - 05.2016
- Present various admin duties and also assist customers on phone and divert calls to relevant department staff member
- Prepare change order for front end registers as required & requested and allocate to them, and check & count main safe to maintain balance
- Formulate timesheets for employees’ daily basis, and process payroll for entire staff using labour management system with ensuring accuracy of hours worked
- Manage retention records for employees and other performance reports for every department
Field Manager (AGL Account)
CPM Australia
05.2012 - 12.2014
- Worked on the AGL project, which is the largest energy retailer in Australia
- Recruited and trained new sales representatives
- Accomplished team and individual team members KPI
- Prepared daily sales reports using excel
- Did individual sales representatives mystery shopping and field accompaniments every month
- Motivated team members to work hard using their best sales skills to produce maximum sales results
- Accumulated feedback from customers on designing future competitive products for the market
- Handled and resolved customer complaints
- Made sure all areas of sales covered by sales representatives are fully complaint according to EAL standards
- Did weekly country trips along with team members
- Prepared daily allocations for all of the team members
- Picked up and dropped all the team members from and to their designated allocations
- Provided assistance to sales representatives when working with elderly customers
- Verified all the energy agreements for any errors made by sales representatives
Field Manager (Energy Australia)
Sales Fleet Ltd
07.2009 - 04.2012
- Worked as a self-employed sales contractor for Energy Australia, which is one of the largest energy retailers in NSW
- Designed attractive payment structures to drive more of the workforce to do sales
- Trained newly arrived bag packers and migrants to adapt to current work environment and provided comprehensive sales training
- Monitored and enhanced individual sales skills on a daily basis
- Managed a team of 20 sales representatives every day
- Planned each individual’s daily and weekly KPI’s and help them achieve it
- Picked up and dropped off all the team members from and to their designated allocations
- Provided assistance at all times with closing sales
- Verified and submitted all the agreements on daily bases
Sales Representative (AGL)
CPM Australia
04.2007 - 06.2009
- Completed door to door sales in the residential energy market
- Managed to sell different products designed by company
- Ranked as 4th sales representative in a group of 110 sales representatives
- Maintained sales per hour of more than 1.5 every week
- Delivered all sales results without any compliance breach
- Worked unsupervised on a daily basis and maintained strong sales results
Education
Master’s - Professional Accounting
University of Southern Queensland
01.2010
Bachelor of Commerce -
H. L. College of Commerce
01.2007
Diploma - Computer Application
H. A. Institute of Technology
01.2007
Skills
- Driven Professional
- Analytical Strategist
- Dependable Professional
- Independent Task Management
- Integrity in Communication
- Strong Organizational Abilities
- Effective Phone Communication
- Positive Interpersonal Skills
- Consistent Work Ethic
- Professional Presentation
- Detail-Oriented Approach
- Effective Communication Skills
- Adapt to different working environments
- Highly organised
- Customer service
- Problem solving
- Time management
- Working within a team
- Microsoft Office & Windows
- Decision maker
- Optimistic attitude
- Working under pressure
- Communication techniques
- Able to learn new skills quickly
- Adherence to workplace health and safety policy
- Excellent written and verbal communication
- Achieving deadlines
- Efficient
- Able to take my own initiative
- Self-improvement
- Supply chain optimization
- Cost reduction
- Materials management
- Warehouse management
- Demand forecasting
- Supply and demand requirements
- Negotiating
- ERP systems proficiency
- Demand planning
- Supplier relationship management
- International purchasing
- Purchasing oversight
- Problem-solving
- Excellent communication
- Inventory analysis
- Organizational skills
- Team collaboration
- Change management
- Forecasting
- Performance metrics
- Quality assurance
- Time management abilities
- Inventory control
- Supplier relations
- Strategic planning
- Task prioritization
- Transportation planning
- Adaptability and flexibility
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Interests
- Playing Sports
- Coaching cricket to kids
Timeline
Supply Chain Planner
Arrotex Pharmaceuticals
08.2024 - Current
Purchasing Officer
API Pharmaceuticals
01.2019 - Current
Specialist
API Pharmaceuticals
05.2016 - 01.2019
Officer Cashier
Woolworths
01.2015 - 05.2016
Field Manager (AGL Account)
CPM Australia
05.2012 - 12.2014
Field Manager (Energy Australia)
Sales Fleet Ltd
07.2009 - 04.2012
Sales Representative (AGL)
CPM Australia
04.2007 - 06.2009
Bachelor of Commerce -
H. L. College of Commerce
Diploma - Computer Application
H. A. Institute of Technology
Master’s - Professional Accounting
University of Southern Queensland
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