Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

NIisha Budhathoki Chhntyal

Dulwich Hill

Summary

Accomplished Housekeeping Supervisor with a proven track record at Mantra Hotel At Sydney Airport, enhancing team efficiency and customer satisfaction through expert leadership and problem-solving. Skilled in supply inventory management and staff mentoring, I excel in elevating guest relations and operational productivity without exceeding budget constraints.

Work History

Housekeeping Supervisor

Mantra Hotel At Sydney Airport
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Housekeeping Manager

Ibis Hotel Sydney Airport
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Communicated repair needs to maintenance staff.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.

Education

Bachelor in Community Service

Stotts College
60 Hickson Road, Barangaroo NSW 2000

Diploma of Nursing

Australian Institute of Business And Technology

Skills

  • Housekeeping knowledge
  • Training and mentoring
  • Customer Relationship Management
  • Supply Inventory Management
  • Budget Administration
  • Team Coordination
  • Problem-Solving
  • Team Guidance and Motivation
  • Creative Thinking
  • Decision-Making
  • Microsoft Office
  • Supply Management
  • Guest Relations
  • Customer service-focused
  • Task assignment
  • Staff Scheduling

Additional Information

Fieldwork Placement 1 (160 hours) – ACWA Approved Supplementary Project with

Agency Partner

Dates: 01/06/2022 – 30/08/2022

Agency: Voices of Influence Australia

Address: 707/50 Burton Street Darlinghurst, NSW 2010

Contact Number: 0400 677 704

Setting: Community Based Needs Analysis and Grant Application

Fieldwork Placement 2 (240 hours)

Dates: 07/06/2023 – 31/08/2023

Agency: Rough Edges

Address: 120 Darlinghurst Road, Darlinghurst NSW 2010

Contact Number: 02 9360 6844

Setting: Case Management, Community Work, Homelessness and Welfare Services

Timeline

Housekeeping Supervisor

Mantra Hotel At Sydney Airport

Housekeeping Manager

Ibis Hotel Sydney Airport

Bachelor in Community Service

Stotts College

Diploma of Nursing

Australian Institute of Business And Technology

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NIisha Budhathoki Chhntyal