Kaushal Pandey
Morayfield,QLD
Summary
I am a motivated, hardworking, and reliable individual with a strong passion for working in fast-paced hospitality environments. I enjoy being part of a team, learning new skills, and delivering high-quality service and food preparation. I work well under pressure and understand the importance of staying organised, maintaining cleanliness, and following food safety standards at all times.
I have a positive attitude, strong communication skills, and a willingness to take on any task needed to support the team. I am a quick learner who adapts easily to busy environments and enjoys helping create a great experience for customers. I take pride in being punctual, dependable, and able to maintain consistency and efficiency during busy periods.
I am excited about the opportunity to grow within Guzman y Gomez and contribute to a team that values energy, teamwork, and quality service. I am eager to bring my strong work ethic, enthusiasm, and commitment to learning to the role of Cook.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Customer Representative
Europcar Rentals
12.2025 - Current
- Assisted customers with purchases, inquiries, and complaints professionally and courteously.
- Educated clients on insurance options and rental policies, improving customer understanding.
- Operated POS systems and handled cash and card transactions accurately.
- Built rapport with regular customers and contributed to a positive rental experience.
- Resolved customer inquiries and complaints, enhancing overall service experience.
Kitchen Assistant
Rockpool Residential Aged Care
Old
03.2023 - 11.2025
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health and safety standards.
- Assisted chefs in food preparation, including chopping, mixing, and plating dishes efficiently.
- Operated kitchen equipment safely, demonstrating proficiency in using dishwashers and food processors.
- Monitored inventory levels, restocking supplies to prevent shortages during peak hours.
- Collaborated with team members to streamline workflow, improving overall kitchen efficiency.
- Resolved minor equipment malfunctions promptly to minimize downtime during service periods.
Education
Bachelor of Information Technology -
Torrens University
06.2026
Certificate III in Individual Care And Disability. -
Attain Skills And College
Bowen Hills, QLDSkills
- Effective Communication
- Team Collaboration
- Time Management
- Empathy & Compassion
- Attention to Detail
- Food Safety Knowledge
- Flexibility
- Language fluency
- Personal hygiene assistance
- Dementia care
- Feeding assistance
ACTIVITIES
I enjoy participating in community events and volunteering opportunities that allow me to support and uplift others. In my free time, I explore technology trends and learn ways IT can improve aged care services. I enjoy participating in community events and volunteering opportunities that allow me to support and uplift others. In my free time, I explore technology trends and learn ways IT can improve aged care services.
Certification
- PCW - Personal Care Worker
- Manual Handling Training
LANGUAGE
English
Timeline
Customer Representative
Europcar Rentals
12.2025 - Current
Kitchen Assistant
Rockpool Residential Aged Care
03.2023 - 11.2025
Bachelor of Information Technology -
Torrens University
Certificate III in Individual Care And Disability. -
Attain Skills And College
Refrences:
- Hritika Mishra(ARM-GUZMAN Y Gomez)
0492806672
hritikamishra18@gmail.com
- Aayush Subedi(Chef- Rockpool aged care).
0404662531
subedia643@gmail.com