Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

KAUSHAL KRISH DHAWAJ

Summary

Resourceful Administration Support Officer known for high productivity and efficient task completion. Possess specialised skills in document management, workflow coordination, and data entry. Excel in time management, communication, and problem-solving, ensuring seamless office operations and support to team members.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administration Support Officer - Secondment

Cumberland City Council
02.2025 - Current
  • Delivered administrative support to City Services Directorate, ensuring alignment with Council objectives.
  • Controlled preparation of department documents for compliance with corporate communication guidelines.
  • Administered Annual Fire Safety, Food Premises, Verge Mowing, and Public Awning registers.
  • Coordinated inquiries from customers, providing accurate information on Council operations.
  • Supported Technology One operations, including CRM management and administrative functions.
  • Managed procurement processes, including order placement and receipting per Council policies.
  • Provided comprehensive administrative assistance to senior management, including travel arrangements and document preparation.
  • Liaised with suppliers to guarantee timely delivery of goods and services.

Bookings and Community Centre Officer

Cumberland City Council
01.2023 - Current
  • Administered facility bookings, including invoicing, refunds, and fee waivers per Council policies.
  • Managed bookings for community facilities, events, and weddings for regular and casual users.
  • Responded to internal and external inquiries to maintain high service standards.
  • Prepared reports and documentation for management and Councillors.
  • Supported Senior Bookings Officer with centre management and operational coordination tasks.
  • Liaised with stakeholders regarding Event and Filming Applications to ensure regulatory compliance.
  • Mentored less experienced staff on booking processes to foster a collaborative environment.
  • Developed comprehensive training materials and conducted software user-training sessions.

Office Administration Support

NSW Bricks Revesby
01.2022 - 01.2023
  • Managing stock orders for construction products, processing invoicing, refunds, adjustments, and credit notes.
  • Processing customer orders via phone and email communication with high accuracy.
  • Experience in cash handling and managing COD accounts for large-scale payments.
  • Utilising Microsoft Office for data entry and administrative tasks.
  • Developed strong organisational and interpersonal skills, fostering long-term relationships with internal and external stakeholders
  • Contributed to team success with a cooperative and collaborative approach.

Area Manager

McDonald's
01.2018 - 01.2022
  • Conducted regular maintenance checks on fryers and grills to ensure optimal performance.
  • Performed daily inspections of restaurant equipment to uphold quality standards.
  • Provided leadership to team members, promoting efficiency in task completion.
  • Assisted in training new hires on food safety protocols and customer service practices.
  • Boosted customer satisfaction by resolving complaints promptly and effectively.
  • Supervised team, fostering a positive and productive work environment.
  • Supported recruitment efforts by interviewing prospective candidates to identify top talent.
  • Ensured adherence to quality standards through systematic inspections of supplies and products.

Education

Master of Human Resource Management And Industrial Relations -

University of Sydney
Camperdown, NSW
10-2026

Bachelor of Business - Human Resource Management

University of Technology
Ultimo
06.2025

Skills

  • Effective communication
  • Employee training
  • High-pressure adaptability
  • Problem-solving expertise
  • Team collaboration
  • Leadership abilities
  • Composed demeanor
  • Microsoft Office proficiency
  • Customer service excellence
  • Regulatory compliance knowledge
  • Time management skills
  • Budget oversight
  • Document management strategies
  • Meeting documentation

Accomplishments

  • Achieved an ATAR of 90.30 from Good Samaritan Catholic College, achieving a Band 6 in Business Studies

Certification

  • Completed a Certificate II in Kitchen Operations (SIT20416)
  • Completed Surf Life Saving New South Wales (90394) First Aid Course

References

References available upon request.

Timeline

Administration Support Officer - Secondment

Cumberland City Council
02.2025 - Current

Bookings and Community Centre Officer

Cumberland City Council
01.2023 - Current

Office Administration Support

NSW Bricks Revesby
01.2022 - 01.2023

Area Manager

McDonald's
01.2018 - 01.2022

Master of Human Resource Management And Industrial Relations -

University of Sydney

Bachelor of Business - Human Resource Management

University of Technology

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KAUSHAL KRISH DHAWAJ