Kaushidhar Reddy Somidi
Restaurant Manager
Melbourne,VIC
Summary
High-performing Chef offering 3 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. Ambitious [restaurant or cafe manager] with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Cook Manager
Too Good Bakers
Aberfeldie , Melbourne, VIC
12.2022 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Pitched in to work line during busy periods or in place of sick employees.
Food Runner
Nandos Peri Peri
Melbourne, VIC
08.2016 - 11.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers.
- Cleared tables immediately after guests left in preparation for next party.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Delivered correct food items to tables according to order documentation.
Restaurant Manager
Nandos Peri Peri
Niddrie,melbourne, VIC
10.2021 - 01.2023
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Coordinated with catering staff to deliver food services for special events and functions.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
Kitchen Assistant
Hellanic Republic
Melbourne, VIC
11.2016 - 10.2017
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Representative
Country Vacations
Hyderabad, Telangana
03.2015 - 06.2016
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Service Executive
Bytecode Systems
Hyderabad, Telangana
11.2013 - 01.2015
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Asked open-ended questions and researched issues in system to resolve various customer billing errors.
Education
Bachelor of Science - Electronics Technology
Osmania University
Hyderabad 03.2010 - 03.2013
High School Diploma -
Intermediate
Hyderabad 03.2008 - 03.2010
Skills
Kitchen Management
Cooking skills
Supply ordering
Recruiting and Hiring
Food spoilage prevention
Recruitment
Kitchen staff coordination
Safe food handling
Kitchen equipment operation and maintenance
Food plating and presentation
Cost controls
Self-Motivated
Planning and Coordination
Timeline
Cook Manager
Too Good Bakers
12.2022 - Current
Restaurant Manager
Nandos Peri Peri
10.2021 - 01.2023
Kitchen Assistant
Hellanic Republic
11.2016 - 10.2017
Food Runner
Nandos Peri Peri
08.2016 - 11.2023
Customer Service Representative
Country Vacations
03.2015 - 06.2016
Customer Service Executive
Bytecode Systems
11.2013 - 01.2015
Bachelor of Science - Electronics Technology
Osmania University
03.2010 - 03.2013
High School Diploma -
Intermediate
03.2008 - 03.2010