Kavini Fernando
Ringwood,Australia
Summary
HR professional with comprehensive experience in human resources processes and employee relations. Adept at optimizing HR operations and facilitating seamless communication across departments. Known for collaborative team efforts and adaptability to changing organizational needs, possessing key skills in recruitment and employee engagement.
Overview
11
11
years of professional experience
Work History
People and Culture Officer
Lumia Care
01.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate
- Supported human resources staff with new hire orientations and monthly departmental meetings
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes
- Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization
- Conducted new employee onboarding and provided ongoing orientation training
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Distributed employee engagement surveys to identify areas of improvement
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks
Executive Coordinator, People and Culture
Colbrow HomeCare
03.2022 - 12.2023
- Developed comprehensive onboarding programs to ensure new employees' smooth transition into the organization
- Streamlined HR processes by implementing efficient workflows and reducing paperwork
- Assisted to implement successful training programs, enhancing employee skills and productivity levels across the organization
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly
- Led performance management initiatives, setting clear expectations for employees and regularly monitoring progress towards goals
- Spoke for management team internally and externally under executive guidance and leadership
- Collaborated with cross-functional teams to drive projects forward and achieve desired outcomes
- Assisted in the development of organizational policies and procedures, promoting consistency across departments
- Generated and analyzed reports to monitor employee engagement and attrition trends
- Improved communication among departments through the implementation of a centralized information-sharing system
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Senior Care Coordinator
Colbrow Home Care
02.2022 - 03.2022
- My responsible for conducting comprehensive assessments of each client's needs and preferences, creating personalized care plans, and coordinating delivery of home care services
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
- Your expertise in caregiver management allows you to recruit, train, and supervise a compassionate and skilled team of caregivers
- My dedication to quality assurance drives client to monitor care provided, implement improvements, and maintain accurate documentation
- With a strong sense of responsibility and empathy, I play a pivotal role in enriching the lives of seniors, enabling them to age gracefully and independently in the comfort of their own homes
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
- My role involves screening potential employees, onboarding field and office staff, doing regular welfare checks to increase retention and managing field staff performance appraisals professionally and in line with company guidelines and policies
Care Coordinator
Colbrow Homecare
09.2021 - 02.2022
- Investigated and reported issues relating to patient care and conditions which might hinder patient well-being
- Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Followed care plan and directions to administer medications
- Observed patients for changes in physical, emotional, mental or behavioural condition and injuries
- Reported concerns to operation manager to promote optimal care
Scheduling Coordinator
Colbrow Homecare
01.2021 - 09.2021
- Completed timely changes and updates to schedules in central scheduling system and managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage
- Developed strong working relationships with management and executive team through effective scheduling and communication skills
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars
- Improved office operations by automating client correspondence, record tracking and data communications
SUPERVISOR/Catering Operations Manager
Australian Unity
01.2019 - 12.2020
- I was promoted to my current position, where I was responsible for overseeing the food safety standards for a team of 50 staff members and 106 beds
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities
- Streamlined inventory management processes, leading to more organized and efficient stock handling system
FOOD SAFETY SUPERVISOR
Australian Unity
01.2015 - 01.2018
- I was promoted to the position of Food Safety Supervisor, where I was responsible for maintaining all food safety and health standards
- In this role, I efficiently supervised staff to ensure compliance with these standards, conducted Council and third-party audits, and assisted the Chef Manager with roster management
- Led development, training and maintenance of plant quality and food safety programs
- Facilitated communication between various departments regarding food safety matters, creating an environment conducive to collaboration and problem-solving
- Ensured compliance with local, state, and federal regulations by conducting regular inspections and audits
FOOD SERVICE AND DOMESTIC ASSISTANT
Australian Unity
01.2014 - 01.2015
- I first started working at Australian Unity in 2014 as a ‘Food Service and Domestic Assistant.'
- My role involved me handling food within the required standards, serving food, following OHS procedures, delivering exceptional customer service and ensuring that my work areas were clean and tidy
- Developed strong problem-solving skills by tackling various domestic challenges, leading to improved client satisfaction
Education
Diploma - Hospitality management
Imperial College
Melbourne, VIC03.2017
BA (Hons) - Human Resource Management
National Institute of Business Management
01.2015
Advanced National Diploma - Human Resource Management
National Institute of Business Management
01.2013
Skills
- Human resources information systems
- Employee onboarding
- Performance management
- Employee engagement
- Regulatory compliance
- Employee training
- Strategic planning
- Multitasking Abilities
- Data analysis
- Policy development
Accomplishments
- Coordinated an orientation program for over 200 employees.
- Achieved compliance award by completing NDIS national audit with accuracy and efficiency.
- Collaborated with executive team in the development of LMS for the group.
- Achieved successful orientation by introducing the onboarding induction for the group.
Languages
Sinhalese
English
Timeline
People and Culture Officer
Lumia Care
01.2024 - Current
Executive Coordinator, People and Culture
Colbrow HomeCare
03.2022 - 12.2023
Senior Care Coordinator
Colbrow Home Care
02.2022 - 03.2022
Care Coordinator
Colbrow Homecare
09.2021 - 02.2022
Scheduling Coordinator
Colbrow Homecare
01.2021 - 09.2021
SUPERVISOR/Catering Operations Manager
Australian Unity
01.2019 - 12.2020
FOOD SAFETY SUPERVISOR
Australian Unity
01.2015 - 01.2018
FOOD SERVICE AND DOMESTIC ASSISTANT
Australian Unity
01.2014 - 01.2015
BA (Hons) - Human Resource Management
National Institute of Business Management
Advanced National Diploma - Human Resource Management
National Institute of Business Management
Diploma - Hospitality management
Imperial College
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