Kavita Joshi
Melbourne,Vic
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
4
4
years of professional experience
Work History
Retail Store Associate
Big Bazaar
Noida, Uttar Pradesh
10.2018 - 12.2019
- Managed store organization, maintenance and purchasing functions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Human Resource Executive
IEnergizer
Noida, Uttar Pradesh
10.2015 - 05.2018
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Devised hiring and recruitment policies for 1000 employee company.
Education
MBA - Human Resources Management/ Marketing
Gautam Buddha Technical University
Ghaziabad05.2013
Skills
- Administrative Management
- Department Oversight
- Human Resources Oversight
- Retail Operations
- Payment Processing
- Hiring and Training
Timeline
Retail Store Associate
Big Bazaar
10.2018 - 12.2019
Human Resource Executive
IEnergizer
10.2015 - 05.2018
MBA - Human Resources Management/ Marketing
Gautam Buddha Technical University
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