Kavita Wadiwel
Brisbane,Australia
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Dynamic leader with proven expertise in conflict resolution and shift management, honed at Noodle Box and Reckon Payslips. Excelled in staff training, enhancing customer engagement, and streamlining bookkeeping processes. Achieved significant improvements in employee performance and customer satisfaction, leveraging skills in point-of-sale systems and health and safety regulations. skills.
Overview
5
5
years of professional experience
Work History
Manager
Noodle Box
Waterford West, Brisbane
08.2020 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Utilized point-of-sale systems for taking orders from customers.
- Assisted with unloading deliveries from suppliers into storage areas.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained accurate records of sales transactions for end-of-day reports.
- Operated cash register to process cash, check, and credit card transactions.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Assessed employee performance on a regular basis and provided constructive feedback for improvement.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Accountant Assistant
Reckon Payslips and Office Management
Brisbane, QLD
06.2020 - 09.2021
- Complied with applicable government regulations related to accounting functions.
- Processed invoices and reconciled accounts payable transactions.
- Received and recorded cash, checks and transfers.
- Resolved discrepancies between payments received and outstanding invoices.
- Managed daily bookkeeping tasks, including journal entries and ledger maintenance.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
Education
Bachelor of Criminology And Criminal Justice -
Griffith University
High School Diploma - Grade 12
Mount Gravatt State High School
Mount Gravatt, QLDDiploma In Paralegal Services -
Tafe
SouthbankSkills
- Conflict resolution
- Shift scheduling
- Customer engagement
- Point of sale systems
- Staff training and development
- Customer complaint handling
- Food preparation
- Health and safety regulations
- Bookkeeping
- Scheduling
- Invoice processing
- Journal entry posting
- Store maintenance
- Shift management
References
References available upon request.
Timeline
Manager
Noodle Box
08.2020 - Current
Accountant Assistant
Reckon Payslips and Office Management
06.2020 - 09.2021
Bachelor of Criminology And Criminal Justice -
Griffith University
High School Diploma - Grade 12
Mount Gravatt State High School
Diploma In Paralegal Services -
Tafe
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