Aravindh S
Brisbane,QLD
Summary
Versatile and results-driven professional with experience in banking operations, financial analysis, AML/KYC compliance, and customer relationship management. Skilled in Oracle FLEXCUBE, transaction monitoring, business analytics, and cross-selling financial products. Adept at portfolio management, achieving CASA targets, and ensuring regulatory adherence. Currently pursuing a master’s in data science to expand analytical and technical capabilities. Strong command of MS Office, OOP, and OOAD, with a focus on data-driven decision-making in financial services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Manager E2-Grade
HDFC BANK
Chennai, Tamil Nadu
04.2022 - 07.2024
- Executed AML/KYC and Re-KYC verifications to ensure regulatory compliance and due diligence.
- Conducted financial analysis and managed branch operations, including cash handling and lobby oversight.
- Achieved CASA targets through strategic outreach to non-liability customers for savings accounts.
- Cross-sold banking products to drive customer engagement and increase revenue.
- Maintained precise customer portfolios with timely updates using DMS tracking.
- Delivered efficient front-office services to enhance branch operational effectiveness.
- Facilitated smooth daily banking functions through proactive client engagement.
Trainee
POLARIS
Chennai, Tamil Nadu,India
09.2016 - 06.2017
- Attended onboarding training sessions on programming languages and tools used by Polaris.
- Completed internal learning modules and assessments to enhance technical knowledge.
- Participated in workshops and shadowed projects to gain practical experience.
- Wrote basic code snippets under supervision, adhering to coding standards.
- Assisted with bug fixing and performed unit testing on assigned modules.
- Documented code, test cases, and project learnings for future reference.
- Maintained logs of development activities and lessons learned throughout projects.
- Prepared progress reports or summaries for daily and weekly updates.
Trainee
SUTHERLAND
Chennai, Tamil Nadu,India
08.2015 - 07.2016
- Answered incoming calls, chats, and emails from customers professionally and efficiently.
- Diagnosed problems accurately and provided effective solutions for various issues.
- Resolved product-related inquiries, including billing, account queries, and delivery concerns.
- Handled complaints with empathy and escalated unresolved issues as necessary.
- Guided customers through troubleshooting steps in technical support scenarios.
- Logged all customer interactions accurately in internal CRM systems.
- Maintained comprehensive records of conversations, complaints, resolutions, and feedback.
- Compiled with quality standards, and meet key performance indicators consistently..
Education
Post-Graduate Diploma - Banking And Finance
Manipal Global Academy of BFSI
Bengaluru,India09-2022
Bachelor of Science - Information Technology
Panimalar Engineering College
Chennai,India06-2015
Master of Science - Data Science
Queensland University of Technology (QUT)
Brisbane, QLDSkills
MS Office Suite
Customer Relationship Management
Business Analytics
Transaction Monitoring
Object-Oriented Programming
Object-Oriented Analysis and Design
AML/KYC Compliance
Oracle FLEXCUBE Core Banking
Mutual Fund Operations
Financial Analysis
Sales and Cross-Selling Techniques
Banking Operations and Process Management
Certification
- NISM Series V-A: Mutual Fund Distributors Certification, certified in mutual fund distribution, qualifying to operate as an individual distributor or employee involved in the sales and distribution of mutual funds Demonstrated knowledge of mutual fund products, regulatory guidelines, and investor servicing
- NISM Series VI: Depository Operations Certification, gained a comprehensive understanding of the Indian securities market and depository system, including the institutional structure, key features, and roles of business partners within the depository ecosystem in India
Languages
English
Full Professional
Tamil
Native/ Bilingual
Personal Project
- Graphical language code for report visualization, 12/2014, 04/2015, designed and implemented a graphical language system to enhance scientific data visualization and reporting Focused on creating standardized visual representations for complex data sets to improve clarity, interpretation, and communication The project explored cross-disciplinary applications and aimed to unify visualization techniques across specialized domains.
Affiliations
- Playing Football
- Reading Books
- Long Drives
Timeline
Deputy Manager E2-Grade
HDFC BANK
04.2022 - 07.2024
Trainee
POLARIS
09.2016 - 06.2017
Trainee
SUTHERLAND
08.2015 - 07.2016
Post-Graduate Diploma - Banking And Finance
Manipal Global Academy of BFSI
Bachelor of Science - Information Technology
Panimalar Engineering College
Master of Science - Data Science
Queensland University of Technology (QUT)
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