Kavya Biju
Perth,Australia
Summary
Motivated health professional with over 4 years of experience coordinating care and administration within dental practices across Western Australia and New South Wales. Proven success in supporting health service delivery, engaging with diverse stakeholders, and improving patient outcomes. Skilled in project coordination, training, workflow optimization, and communication-driven to contribute to primary health reform and system-wide improvement initiatives. Currently completing a Master of Public Health and eager to apply a strong foundation in healthcare operations to strategic initiatives in aged care and preventive screening programs.
Overview
5
5
years of professional experience
Work History
Dental Coordinator
Primary Dental
04.2023 - Current
- - Coordinated daily operations in busy dental clinics, optimizing service delivery and improving patient retention.
- - Liaised with health professionals, patients, insurers, and suppliers to ensure streamlined care experiences.
- - Delivered training and onboarding for new staff, promoting consistent service quality and compliance.
- - Monitored workflows and implemented changes to enhance administrative efficiency and documentation accuracy.
- - Supported initiatives aligned with national oral health and preventive care priorities.
Dental Assistant/Receptionist
Primary Dental
04.2020 - 01.2022
- - Assisted in direct patient care and clinical preparation to support safe and effective service delivery.
- - Maintained meticulous records, supported infection control practices, and reinforced health education messages.
- - Played an integral role in the patient journey-from reception to post-treatment support.
Education
Master of Public Health -
Western Sydney University
Sydney, NSWSkills
- - Health Service Coordination & Administration
- - Stakeholder Engagement & Communication
- - Project Support & Workflow Management
- - Staff Training & Onboarding
- - Quality Improvement & Compliance
- - Claims, Scheduling & Documentation Systems
- - Patient-Centered Care & Health Education
- - Familiar with Aged Care & Preventive Health Contexts
PROJECT & STRATEGIC CAPABILITIES
- - Experience in coordinating multidisciplinary teams, managing resources, and improving processes in a healthcare setting.
- - Familiar with Australian healthcare standards, aged care services, and the role of preventive screening (e.g., oral health, cancer screening).
- - Adept in using workflow systems and software to track, report, and support operational improvements.
- - Committed to continuous improvement and adaptable to shifting priorities and health system reforms.
ADDITIONAL
- - Right to work in Australia
- - Available for full-time, fixed-term positions
- - Culturally aware and inclusive team player
Timeline
Dental Coordinator
Primary Dental
04.2023 - Current
Dental Assistant/Receptionist
Primary Dental
04.2020 - 01.2022
Master of Public Health -
Western Sydney University
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