Suriyarchilage Don Sharon Angel

* Maintained a clean, safe, and organized store environment to enhance the customer experience.

* Supervised day-to-day operations to meet performance, quality and service expectations.

* Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

* Developed strong working relationships with staff, fostering a positive work environment.

* Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

* Worked as the Main Cashier.

* My duties of that workplace was mainly the cashier, and do the barrister work.

* Did opening and closing the cafe.

* Increased customer satisfaction by providing efficient and accurate cash handling services.

* Trained incoming cashiers on best practices for maintaining speed, accuracy, and professionalism at all times.

* Resolved customer complaints professionally, turning negative experiences into positive outcomes whenever possible.

* Collaborated with fellow team members to achieve shared goals of efficiency, accuracy, and exceptional customer service.