Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
About Me
References
Timeline
Generic

Kay Faulkner

Dongara,WA

Summary

I pride myself on my personal and work achievements, and I have successfully raised a family while maintaining a fulfilling and rewarding career. New challenges in the workplace motivate me to achieve my best, and help create a safe and enjoyable work environment

I am a coordinator with strong operations management skills and staff oversight experience. Expertise in process optimisation and team collaboration, leading to enhanced organisational performance. Achievements include significant improvements in efficiency and service quality while maintaining high standards of professionalism. I am proficient in retail customer focus, administrative tasks, file management, invoicing, and ensuring workplace safety and cleanliness.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Centre Coordinator

St Vincent de Paul
Palmerston, NT
05.2019 - 04.2025
  • Managed daily operations across retail and warehouse sectors, maintaining strict adherence to Work Health and Safety standards.
  • Administered budgets and staff schedules to enhance productivity.
  • Coordinated inductions for staff and volunteers, ensuring compliance with safety regulations.
  • Facilitated daily financial management and collaborated with company directors on business objectives.
  • Oversaw accurate input of store financials to support strategic decisions.
  • Streamlined communication processes to ensure management expectations were consistently met.

Assistant Store Manager

Ed Harry
Palmerston, NT
11.2018 - 05.2019
  • Oversaw budgeting, ordering, and organization of retail and online stock in collaboration with store manager.
  • Managed staff scheduling and daily financial tasks, ensuring accuracy in banking records.
  • Assumed managerial responsibilities during store manager's absence to maintain operational continuity.
  • Executed closure of retail store upon sale and termination of business operations.

Centre Coordinator

St Vincent de Paul
Alice Springs, NT
05.2017 - 10.2018
  • Oversaw daily operations in retail and warehouse sectors, ensuring compliance with Work Health and Safety standards.
  • Administered budgets and staff schedules to enhance productivity across multiple locations.
  • Coordinated staff inductions to strengthen adherence to safety regulations.
  • Facilitated financial management while collaborating with directors on strategic business objectives.
  • Communicated with all St Vincent de Paul stores to coordinate weekly business requirements.

Cafe Manager

Road Transport Hall of Fame
Alice Springs, NT
05.2016 - 05.2017
  • Managed daily operations of cafe, ensuring efficient staff supervision and seamless retail sales.
  • Oversaw barista coffee preparation and food service during peak tourist season.
  • Focused on delivering exceptional customer service to enhance traveller satisfaction.

Sales Assistant

JR Duty Free - Darwin INT Airport
Darwin, NT
11.2012 - 04.2016
  • Facilitated seamless shopping experiences for travelers in a high-traffic airport environment.
  • Managed stock controls to maintain optimal inventory levels and support retail operations.
  • Promoted products to travelers in compliance with airport safety and security regulations.

Cleaner

Discovery Resorts
Cradle Mountain, Tas
06.2011 - 07.2012
  • Ensured high standards of cleanliness and organization in tourist chalets and rooms.
  • Cleaned and maintained facilities to promote guest satisfaction.
  • Collaborated with team members to achieve business cleanliness requirements.

Housekeeping Supervisor

Spotless
Jabiru, NT
01.2011 - 06.2011
  • Maintained individual staff bedrooms and communal areas to high sanitary standards, ensuring compliance with WHS requirements.
  • Utilized cleaning products and equipment safely, adhering to WHS standards and ensuring proper PPE maintenance.
  • Reported maintenance issues promptly to supervisors to uphold facility standards and safety.

Education

High School Diploma -

Perth Modern High School
Subiaco, WA
11-1975

Skills

  • Budget and financial management
  • Staff scheduling and supervision
  • Regulatory compliance
  • Inventory oversight
  • Operational management
  • Multitasking and organization
  • Problem-solving skills
  • Adaptability and flexibility
  • Attention to detail
  • Clear communication
  • Relationship building
  • Data entry and task prioritization
  • Discretion and confidentiality
  • Administrative leadership
  • Risk management strategies
  • Professional networking

Affiliations

  • reading
  • cleaning
  • Caring for family
  • organising

Accomplishments

  • Achievement rewards for exceptionally high standards of work, planning, and implementation - St. Vincent de Paul
  • Top store manager for retail sales in the NT, St. Vincent de Paul

Certification

  • Current 'C' class license
  • WHS compliance awards

Languages

English
Professional

About Me

Referees

Kerry Hall, 0427 622 630, St. Vincent de Paull

Sean Kelly, JR Duty Free, Manager

Lyn Skelton, 0412 703 564 Personal

References

References available upon request.

Timeline

Centre Coordinator

St Vincent de Paul
05.2019 - 04.2025

Assistant Store Manager

Ed Harry
11.2018 - 05.2019

Centre Coordinator

St Vincent de Paul
05.2017 - 10.2018

Cafe Manager

Road Transport Hall of Fame
05.2016 - 05.2017

Sales Assistant

JR Duty Free - Darwin INT Airport
11.2012 - 04.2016

Cleaner

Discovery Resorts
06.2011 - 07.2012

Housekeeping Supervisor

Spotless
01.2011 - 06.2011

High School Diploma -

Perth Modern High School

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