Kay Wong
Melbourne,VIC
Summary
Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Fluent in Mandarin and Cantonese, supports a diverse client base for business growth.
Overview
3
3
years of professional experience
Work History
Senior Executive (Sales)
JustCo
Melbourne, VIC
03.2025 - Current
- Worked closely with the sales team to transition qualified leads into the sales process.
- Implemented retail sales strategies to increase revenue from product sales.
- Organized events such as promotions or special sales campaigns to increase sales volume.
- Collaborated with sales team to develop regional sales goals and objectives.
- Analyzed sales data to identify trends, adjust offerings, and improve overall sales performance.
- Reached over 100% KPI for Q2 and Q3, 2025.
Executive (Community/Marketing)
JustCo
Melbourne, VIC
05.2024 - 03.2025
- Prepared reports and presentations for departmental reviews and planning sessions.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Checked office stock to determine supply levels and maintain inventory.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Managed social media accounts to enhance brand visibility and audience engagement.
- Developed marketing materials to support product launches and promotional campaigns.
- Analyzed competitor activities to inform marketing strategies and positioning.
- Collaborated with sales team to develop targeted promotions and incentives programs.
Educational Leader
Paisley Park Early learning centre
Melbourne, VIC
09.2023 - 04.2024
- Assist the Centre with the assessment rating from 'Moving Forward' to 'Meeting'.
- Mentored new educators on best practices and classroom management techniques.
- Planned, executed and updated educational programs and special events.
- Conducted staff meetings to discuss learning objectives, assessments and student progress.
- Developed and implemented educational curriculum standards aligned with state requirements.
Room Leader
Genius EarlyChild Care
Melbourne, VIC
01.2023 - 08.2023
- Supervised daily room operations and maintained cleanliness standards.
- Coordinated room assignments and ensured efficient workflow among team members.
- Resolved conflicts between employees in a timely manner.
- Assisted childcare staff with preparing activities and materials for daily tasks.
Education
Diploma - Leadership And Management
Frontier Education
Hobart, TAS01-2022
Diploma - Early Childhood Care And Education
Box Hill Institute of TAFE
Melbourne, VIC06-2017
Skills
- Sales strategy
- Data analysis
- Lead generation
- Event management
- KPI achievement
- Brand development
- Customer service
- Bilingual languages (Mandarin and Cantonese)
- Microsoft 365 Office
- Power BI mastery
Timeline
Senior Executive (Sales)
JustCo
03.2025 - Current
Executive (Community/Marketing)
JustCo
05.2024 - 03.2025
Educational Leader
Paisley Park Early learning centre
09.2023 - 04.2024
Room Leader
Genius EarlyChild Care
01.2023 - 08.2023
Diploma - Leadership And Management
Frontier Education
Diploma - Early Childhood Care And Education
Box Hill Institute of TAFE