Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Ka Yau, Lee (Avril)
Adelaide,SA
Summary
Overview
1
Certification
Work History
Sun Tung Shing Jewellery & Goldsmith Limited
Salesperson
12.2018 - 01.2019
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
- Improved customer service and telecommunication skills to build lasting relationships.
- Increased sales and customer satisfaction through personalized servicing
Education
University of South Australia Adelaide, SA
Bachelor of Aviation (Flight) from Aviation
University Overview
- Received International Merit Scholarship
- Vice President of Hong Kong Students Assembly
Bruce Hartwig Flight School Parafield, SA
Diploma of Aviation (Commercial Pilot License) from Pilot And Flight Crew
08.2024
University Overview
The Geelong CollegeGeelong, VIC
High School Diploma
12.2020
University Overview
- Awarded School Honor (Badminton)
- Awarded School Colour (QUID NOVI)
- Awarded Blue Endeavour award for Math, Chinese (2017)
- Design Director of student newspaper - QUID NOVI (2019-2020)
- Captain of Girl's badminton team (2019-2020)
Skills
- Calming Strategies
- Customer Understanding
- Critical Thinking
- Effective Communicator
- Team cooperation
- Maximizing Profitability
- Suggestive Selling
- Reading Comprehension
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Certification
IETLS - Level 7.5 (Valid till 12/05/2024)
St. John First Aid - Statement of Attainment (issue date: 21/02/2023)
Timeline
Salesperson
Sun Tung Shing Jewellery & Goldsmith Limited
12.2018 - 01.2019
University of South Australia
Bachelor of Aviation (Flight) from Aviation
Bruce Hartwig Flight School
Diploma of Aviation (Commercial Pilot License) from Pilot And Flight Crew
The Geelong College
High School Diploma
IETLS - Level 7.5 (Valid till 12/05/2024)
St. John First Aid - Statement of Attainment (issue date: 21/02/2023)
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