Motivated and diligent worker with experience in customer service and fast paced work environments. Hard working, honest and reliable with excellent communication skills and enthusiasm.
Overview
2
2
Years of work experience
Work History
Fast Food Worker
KFC
Portland, VIC
06.2023 - 08.2023
Served food and beverages at take-out counters to provide fast service to waiting guests.
Greeted customers to take food orders and provide information about menus.
Operated cash register and received payment from customers in cash or credit form.
Maintained safe food handling practices to prevent germ spread.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Received inventory of food and beverage products to stock in designated areas.
Ensured compliance with local health codes during food preparation processes.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Recorded customer orders and communicated clearly to confirm each order.
Ensured that all food products were prepared fresh daily and stored properly.
Receptionist
WindaMara
Heywood
07.2022 - 08.2022
Coordinated meeting room bookings and arranged catering for meetings and events.
Greeted customers, answered general questions and directed to appropriate locations.
Maintained a neat reception area by organizing materials and tidying up furniture.
Sorted incoming mail and directed to correct personnel each day.
Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
Monitored office supplies inventory and placed orders when necessary.
Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Maintained business office inventory and equipment by checking stock for needed supplies.
Answered and directed incoming calls using multi-line telephone system.
Cashier
IGA
Heywood, VIC
04.2019 - 12.2020
Processed returned merchandise by strictly following store return and exchange procedures.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Maintained work area and kept cash drawer organized.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions, and offered product advice.
Issued receipts, refunds, credits or change due to customers.
Trained new team members in cash register operation, stock procedures, and customer services.